Philippine Airlines Web Check-in: Step by Step Guide 2025
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Philippine Airlines Web Check‑In: Overview
Learn how to complete Philippine Airlines web check-in online with our step-by-step guide. Follow instructions, choose seats, and get your boarding pass easily.
Philippine Airlines offers web check‑in for eligible flights from 24 hours up to 2 hours before departure, saving you time at the airport and allowing seat selection and boarding pass access online
Key timeframes:
- Opens: 24 hours before your flight
- Closes: 2 hours prior for international, and 1 hour prior for some domestic sectors (e.g. select Manila–Cebu/Davao/Kalibo routes)
Eligible flights include all domestic sectors and most international routes, excluding cities like Xiamen and Jinjiang in China.
Philippine Airlines Web Check‑In: Step-by-Step Guide
- Access online check‑in
Visit the PAL website or country-specific site and click "Check‑In Online" - Retrieve your booking
Enter one of the following:- Booking reference (PNR) + surname
- 13-digit e‑ticket number + surname
- Mabuhay Miles membership number + surname
- Answer security questions: Agree to screening prompts and confirm passenger details.
- Select seats: Choose available seats; emergency exit or bulkhead seats may incur extra fees.
- Finalise and get a boarding pass.
Complete check‑in and obtain your digital boarding pass. You can print it, download it, or reprint it later via the website. - Airport arrival
- Checked baggage: Drop off at the dedicated counter at least 1 hour before departure
- Carry-on only: Proceed directly to security and then to your boarding gate.
Documents Required
For Online Check‑In:
- Booking reference (PNR), e‑ticket number, or frequent-flyer ID + surname
- Passport details or national ID (as required)
- Any additional travel documents as indicated during check‑in
For Airport:
- Digital or printed boarding pass
- Valid ID or passport
- The credit card used for the purchase may be requested at the bag drop counter.
Helpful Tips
- Check in early to secure preferred seats and avoid long queues at the airport.
- Carry a backup boarding pass, either printed or downloaded—mobile-only may not work if scanners fail.
- Arrive in good time: Bag-drop counters close 1 hour before departure.
- Have your documents ready: Boarding pass, ID, passport, and, when required, the credit card used for purchase.
- Reprint as needed: You can access and reprint your boarding pass via Manage Booking.
Frequently Asked Questions About Philippine Airlines Web Check‑In
Can all flights use web check‑in?
Most PAL domestic and international flights are eligible. Exceptions include flights to Xiamen, Jinjiang (China), and select routes like Manila–Cebu/Davao/General Santos/Kalibo, where web check‑in closes 1 hour before departure.
What happens if I check in too late?
Online check‑in closes 1 hour before departure (domestic) and 2 hours before (international). Late arrivals must check in at the airport counter and may be denied boarding if the counter is closed.