flyadeal

Travellers on Flyadeal airlines can finish their check-in procedures through one of the following methods:

• At the airport: all travellers can finish their check-in procedures at the airport through the Flyadeal check-in desk, where Flyadeal crew member assist travellers in the seat selection process and will provide them with their boarding passes.

• Online: all travellers can finish their check-in procedures anytime between 48 hours and 3 hours prior to the scheduled flight departure time.

Frequently Asked Questions

What are the required travel documents at the airport?

If you are travelling domestically inside KSA, all you need is your ID card, a residence card or your passport. If you are travelling on an international flight, GCC citizens only need their ID card. The passport and VISA are required from all non-GCC citizens travelling on international flights.

Can passengers purchase gifts onboard?

Yes, products like perfumes and other gifts are available and can be purchased by interested passengers.

Can I pre-select my seat?

Yes, all travellers can preselect their seats during their booking procedures or later through their booking management panel. This feature is available for an extra fee.

Can I pre-order my meal?

Yes, all travellers can pre-order their meals and choose their favourite hot meals, snacks, and drinks. It is important to notify the airline with your selections before 8:00 PM the day before the scheduled flight departure time.

 

What is the baggage allowance for my infant?

If you have booked a seat for your child and paid the complete ticket price, your child will have the same baggage allowance as adults. If your child will be sharing the seat with you, no baggage allowance is provided for your infant.

Is there a business class on Flyadeal airline?

No, at the moment, Flyadeal only offers economy class tickets.

What are the ticket options of Flyadeal flight tickets?

You can choose between one of the following options when booking a flight ticket:

• The cheapest flight ticket offers one handbag and an additional small item that can be placed under the passenger’s seat. This is a great option for travellers with very little luggage.

• Fly+ tickets provide passengers with one handbag, a small item that can be placed under the passenger’s seat and one checked-in luggage weighing 25KG at most.

Can I pre-purchase extra baggage allowance?

Yes, you can purchase extra baggage allowance. For more information, please contact the customer service centre.

 

When should I be present at the airport?

All passengers should arrive at least two hours prior to the scheduled flight departure time so they can finish their check-in procedure and avoid missing their flight. The Flyadeal check-in desk is open three hours prior to flight departure time and the boarding gate is closed 30 minutes prior to flight departure time.

What other services are offered by Almosafer?

Almosafer is the one-stop-shop destination for all your travel bookings. With Almosafer, you can plan your trip and make all the necessary bookings like flight bookings, hotel bookings, we provide great travel packages and VISA assistance. With Almosafer

How can I pay for my booking?

At Almosafer, we provide multiple secure payment options for our clients. Among other payment options, you can pay using your credit card or Sadad. You can also pay for your flight booking on instalments for bookings that are worth 1000 SR or more. For more information, contact us.