How to Complete Cathay Pacific Web Check-In Online in 2025
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How to Complete Cathay Pacific Web Check-In Online in 2025
This guide explains how Cathay Pacific passengers can use the airline’s web check-in service to confirm their booking, choose seats, and download their boarding pass before arriving at the airport.
Cathay Pacific’s web check‑in streamlines your airport experience by allowing you to complete check‑in, select seats, and obtain your boarding pass before arriving at the terminal. For most flights, the service opens 48 hours before departure and closes 90 minutes before, though flights to/from the US open 24 hours in advance.
Available via the official Cathay Pacific website or Cathay mobile app, web check‑in supports single bookings for up to six passengers. The process lets you enter passport and visa details, add baggage, and obtain a printable or mobile boarding pass.
Cathay Pacific Web check‑in: Step‑by‑Step Guide
- Visit cathaypacific.com/check‑in or launch the Cathay mobile app.
- Choose "Online Check‑In".
- Enter your booking reference (PNR) and last name.
- Confirm your flight details and passenger information.
- Input passport and visa data for international flights.
- Select or change seats (subject to fare conditions).
- Add checked baggage or extras if needed.
- Choose boarding pass delivery: mobile pass, email, or print.
- Download or print the boarding pass.
- If travelling with checked luggage, proceed to the bag‑drop before the cut‑off; otherwise, head directly to security/gate.
Documents Required
- A valid e‑ticket and matching booking reference.
- Passport (international flights) or valid national ID (where applicable).
- Visa or entry permit, if required, valid for destination or transit.
- A credit card used for any paid services, for verification at the bag drop.
- Passengers needing special assistance, minors, or travelling on codeshare/partner airlines may not be eligible for web check‑in and must check in at the airport.
Traveler Tips
- Check in as early as possible upon window opening to secure preferred seating.
- Choose a mobile boarding pass, but note some airports (e.g., JFK) may still require printed passes.
- Book checked baggage during web check‑in for better rates and faster drop‑off.
- Visit our Manage Booking page to add baggage, lounge access, or upgrades before heading to the airport.
- Ensure sufficient time: arrive at least 60 minutes before departure in North America/Europe, or 45 minutes in Hong Kong, to complete security and boarding.
Frequently Asked Questions About Cathay Pacific Web check‑in
When can I check in online with Cathay Pacific?
Web check‑in opens 48 hours before departure for most flights and closes 90 minutes before take‑off. Flights to or from the US open 24 hours in advance.
What if I can’t check in online?
Common reasons include:
- Booking with codeshare/partner flights where the first leg isn’t Cathay.
- Requiring special assistance (e.g., unaccompanied minors, medical needs).
- Your itinerary’s sequence requires earlier segments to be checked in first.
- Departing from restricted airports (e.g., Bahrain, Colombo).
In these cases, please arrive at the airport 3 hours before international flights, or use the self-service kiosks/counter instead.