Vortex Suite KLCC at Penguin Homes

The hotel was a convenient distance from Suria KLCC, which was where we heading towards majority of the days in KL. The overall atmosphere and comfort of the apartment was almost excellent, warm water from the showers that flowed almost instantly, good lighting, as well as spacious. We had a clogged toilet incident but after contacting the person in charge, someone was sent to help fix it. Much appreciated ! HOWEVER, we did have a problem with cleanliness. There were a lot of pre-existing chip bits and crumbs stuck in between the sofa. We also had an incident with a cockroach appearing from one of the bedroom, which resurfaced again two days later. While checking under the bed for the whereabouts of the cockroach, my room mate had discovered another creature (unknown) which was hiding in the floorboard. This is something that should be looked for hygienic reasons. Other than that, the overall experience has been amazing, and I would not mind staying back here :)

Toilet and Bed sheet very dirty.

Have to wait 30 minutes to check in because room is not clean up. After 30 minutes, we went up and the process is still ongoing. Living hall aircond dripping water. Bathroom have unpleasant smell.

1.Though I rent the whole condo which with 2 queen bed and a sofa bed, at the end I only paid for 1 room with a single queen bed, they have to lock the other room. I gave the room for my wife and kids, enjoy the whole night on sofa "bed". 2.The TV box cannot function well without keyboard & mouse to operate since remote control has limitation. Too bad I didn't bring my laptop, the WiFi is working so great.

Everything is excellent! Clean, comfortable, accessible and simply the best!

A good apartment to stay at. Nice ambience. Located near KLCC and The Pavilion. They have a washer and dryer. Parking was not good as we need to park from Level 7 onwards and per entry is RM10.