Vanderbilt, Auberge Collection

For our 25th anniversary we chose Newport, RI for a getaway. As first time visitors, we researched options and chose the Vanderbilt because it seemed central in location and the fact there were onsite spa services and good bar. This first choice was fortunate because we then met Morgan, the lead concierge. I booked the hotel and then immediately emailed re:spa services. Morgan called within 5 minutes of my email to book our appts and then proactively offered other services, ideas, and resources. She worked with me over email and phone, booking restaurants, an onsite cocktail class with Zach (who is truly amazing as a teachers and cocktail scientist/artist) and getaway spa treatments with Randi (who really knows her stuff and cares) and team. The stay was great! From check in where we were treated with our itinerary packet and resources to surprise amenities celebrating our anniversary through to check out, it was above expectations. Every staff member was truly friendly and the style of this historical mansion hotel was striking and welcoming. Location was perfect - we walked everywhere and didn’t need our car really. Highly recommend! When we visit Newport on the future we will stay here again and will check out other Augerge collection properties in other locations in the future. I wish I encountered service and hospitality like this every time. Thank you Vanderbilt crew!

The staff were very chill, friendly, effusively helpful millenials. And every request was possible and executed with impressive lightening speed. Shout out to Morgan who looked after our every need, from setting up car tours to booking and changing dinner reservations upon request. Our stay at the mansion felt very comfortable, and overall we felt very attended to. The property is decievingly huge with corridors and rooms to discover everywhere. The only small negative is that the walls of our suite were not soundproof so one could hear guests outside our room in the halls and common area. But this did not disturb too often. In the end, really, everything was perfect!

Great stay!! We will back back for sure!

The restaurant and bar were great

This is a very nice little hotel with excellent and caring staff. We had one of their attic suites and there was clearly a difficulty with the plumbing. This was the only downside in our stay.

Charming hotel in a most convenient location within steps of shopping and restaurants - although the food and drinks are so wonderful at the hotel that you might not want to go out. The staff is A : warm and welcoming, and accommodate any request with a smile.