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The Portman Ritz-Carlton, Shanghai

The Portman Ritz-Carlton, Shanghai

Shanghai Centre
always stay here when in shanghai - never disappointed
Verified traveler, Jul 2025
always stay here when in shanghai - never disappointed
Verified traveler, Jul 2025
Beautiful hotel with exceptional service and excellent staff
AMIE, Jun 2025
My stay at Portman was perfect! Besides its excellent location and elegant decor, the staff was incredibly lovely and cordial. Their hospitality and courtesy were superb. I would like to give my special thanks to Helen who patiently helped me solve my issues and accommodated my requests. With utmost kindness, she continuously ensured that my 8-day stay at Portman was joyful. She also updated me about the fast-changing nearby shopping malls, restaurants, and boutiques. My room was constantly crystal clean with pink roses and everything was perfectly placed. Therefore, I will definitely stay at Portman again when I come back to Shanghai next time.
Beiqi, Jun 2025
Very nice staff. We are celebrating our 35th anniversary and they had our room decorated and with wine and cake. Thank you Portman Ritz Carlton for a wonderful vacation.
Jacqueline, May 2025
Overall a very satisfactory stay , friendly staff with good service, and the property is well located
Chukyum, Apr 2025
This property is top rated for
Cleanliness
9.0
Location
9.0
Service
9.0

Amenities

Amenities for The Portman Ritz-Carlton, Shanghai

FAQs

FAQs for The Portman Ritz-Carlton, Shanghai

Have a specific question in mind?

Check our FAQ section to find answers to commonly asked questions. Explore popular topics and find the information you are looking for.

The check-in time at The Portman Ritz-Carlton, Shanghai is 14:00 and the check-out time is 12:00.
Property is located in Shanghai Centre, Shanghai, China.
For lunch or dinner, stop by Portman's, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee., The Portman Ritz-Carlton, Shanghai
The top amenities available at The Portman Ritz-Carlton, Shanghai includes Express check-in/check-out, Front desk, Gym/fitness centre, Sauna, ATM.
This hotel offers non-smoking rooms.
Yes, free cancellation is available. However, it is recommended to review the cancellation policy carefully before making a booking.
Distances are displayed to the nearest 0.1 mile and kilometer.

West Nanjing Road - 0.1 km / 0.1 mi
Shanghai Centre - 0.1 km / 0.1 mi
Jing An Kerry Centre - 0.3 km / 0.2 mi
Jiuguang Department Store - 0.6 km / 0.4 mi
Westgate Mall - 0.7 km / 0.4 mi
Jing'an Temple - 0.8 km / 0.5 mi
Jing An Park - 0.9 km / 0.5 mi
Shanghai Exhibition Center - 1.1 km / 0.7 mi
Wujiang Road Food Street - 1.1 km / 0.7 mi
HKRI Taikoo Hui - 1.6 km / 1 mi
Shanghai Natural History Museum - 1.7 km / 1.1 mi
Jade Buddha Temple - 2.2 km / 1.4 mi
Huai Hai Road Shopping District - 2.3 km / 1.4 mi
Shanghai International Trade Plaza - 2.3 km / 1.4 mi
Shanghai City Hall - 2.4 km / 1.5 mi

The nearest airports are:
Hongqiao International Airport (SHA) - 12.8 km / 7.9 mi
Shanghai Pudong Intl. Airport (PVG) - 46.7 km / 29 mi

The preferred airport for The Portman Ritz-Carlton, Shanghai is Hongqiao International Airport (SHA).

, The Portman Ritz-Carlton, Shanghai
The Portman Ritz-Carlton, Shanghai offers parking.

Attractions

Points of interest

  • Distances are displayed to the nearest 0.1 mile and kilometer.
  • West Nanjing Road - 0.1 km / 0.1 mi
  • Shanghai Centre - 0.1 km / 0.1 mi
  • Jing An Kerry Centre - 0.3 km / 0.2 mi
  • Jiuguang Department Store - 0.6 km / 0.4 mi
  • Westgate Mall - 0.7 km / 0.4 mi
  • Jing'an Temple - 0.8 km / 0.5 mi
  • Jing An Park - 0.9 km / 0.5 mi
  • Shanghai Exhibition Center - 1.1 km / 0.7 mi
  • Wujiang Road Food Street - 1.1 km / 0.7 mi
  • HKRI Taikoo Hui - 1.6 km / 1 mi
  • Shanghai Natural History Museum - 1.7 km / 1.1 mi
  • Jade Buddha Temple - 2.2 km / 1.4 mi
  • Huai Hai Road Shopping District - 2.3 km / 1.4 mi
  • Shanghai International Trade Plaza - 2.3 km / 1.4 mi
  • Shanghai City Hall - 2.4 km / 1.5 mi

Nearest airports

  • Hongqiao International Airport (SHA) - 12.8 km / 7.9 mi
  • Shanghai Pudong Intl. Airport (PVG) - 46.7 km / 29 mi
  • The preferred airport for The Portman Ritz-Carlton, Shanghai is Hongqiao International Airport (SHA).

About the property

Property policies

Check-in

  • Check-in: From 02:00 pm To 12:00 am

    In case of late Check-in please contact Almosafer or the property directly to avoid cancellation
  • Check-out: Until 12:00 pm

Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a deadbolt lock
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in Special Instructions

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Important information

You need to know

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is recommended for transportation to and from this property.
  • Parking height restrictions apply.

Fees and extras

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: CNY 5000 per day
  • A damage deposit of CNY 1000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional fees

  • Fee for full breakfast: approximately CNY 288 for adults and CNY 144 for children
  • Self parking fee: CNY 120 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 408.1 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Property description

General description

In Shanghai (Jing'an)

Location

In the heart of Shanghai, The Portman Ritz-Carlton, Shanghai is within a 5-minute drive of Jing'an Temple and People's Square. This luxury hotel is 2.9 mi (4.7 km) from The Bund.

Dining

For lunch or dinner, stop by Portman's, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.

Rooms

Make yourself at home in one of the 593 guestrooms featuring minibars. Your pillowtop bed comes with premium bedding. Bathrooms feature separate bathtubs and showers, hair dryers, and bathrobes. Conveniences include phones, as well as safes and desks.

Amenities

Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a hot tub. This hotel also features concierge services, shopping on site, and wedding services.

Business, and other amenities

Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Shanghai? This hotel has 60665 square feet (5636 square meters) of space consisting of a conference center and 11 meeting rooms. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.