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SO/ Auckland

SO/ Auckland

Cnr. Customs East & Gore Street
Great Location - Great service!
Paul, Apr 2025
Exquisite property and accommodations.
Victor, Jan 2025
Loved our night here, the rooms are lovely and the free snacks and amenities are a great touch. Bed was super comfy and rooms were quiet!
Monique, Dec 2024
Such a beautiful property with great staff, definitely staying here again!
Tyla, Nov 2024
Staff were excellent
Dan, Nov 2024
The design of the building was stunning. Loved it. It’s definitely one of a kind.
Amanda, Nov 2024
This property is top rated for
Cleanliness
9.4
Service
9.0
Property Condition
9.2

Amenities

Amenities for SO/ Auckland

FAQs

FAQs for SO/ Auckland

Have a specific question in mind?

Check our FAQ section to find answers to commonly asked questions. Explore popular topics and find the information you are looking for.

The check-in time at SO/ Auckland is 15:00 and the check-out time is 11:00.
Property is located in Cnr. Customs East & Gore Street, Auckland, New Zealand.
Grab a bite at Javalab, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee., SO/ Auckland
The top amenities available at SO/ Auckland includes Free Wi-Fi, Extra charge Shuttle to airport, Extra charge Babysitting service, Front desk, Gym/fitness centre.
This hotel offers non-smoking rooms.
Yes, free cancellation is available. However, it is recommended to review the cancellation policy carefully before making a booking.
Distances are displayed to the nearest 0.1 mile and kilometer.

La Cigale Market at Britomart - 0.1 km / 0.1 mi
Queen Street Shopping District - 0.2 km / 0.1 mi
Commercial Bay - 0.2 km / 0.1 mi
High Street - 0.3 km / 0.2 mi
University of Auckland - 0.3 km / 0.2 mi
Queens Wharf - 0.4 km / 0.2 mi
Auckland Ferry Terminal - 0.4 km / 0.3 mi
Albert Park - 0.5 km / 0.3 mi
Princes Wharf - 0.6 km / 0.3 mi
Auckland Art Gallery - 0.6 km / 0.4 mi
Auckland High Court - 0.7 km / 0.4 mi
New Zealand Maritime Museum - 0.7 km / 0.4 mi
Kawakawa Bay - 0.7 km / 0.4 mi
The Civic Theater - 0.9 km / 0.6 mi
Spark Arena - 0.9 km / 0.6 mi

The preferred airport for SO/ Auckland is Auckland Intl. Airport (AKL) - 28.4 km / 17.6 mi

, SO/ Auckland
SO/ Auckland offers parking.

Attractions

Points of interest

  • Distances are displayed to the nearest 0.1 mile and kilometer.
  • La Cigale Market at Britomart - 0.1 km / 0.1 mi
  • Queen Street Shopping District - 0.2 km / 0.1 mi
  • Commercial Bay - 0.2 km / 0.1 mi
  • High Street - 0.3 km / 0.2 mi
  • University of Auckland - 0.3 km / 0.2 mi
  • Queens Wharf - 0.4 km / 0.2 mi
  • Auckland Ferry Terminal - 0.4 km / 0.3 mi
  • Albert Park - 0.5 km / 0.3 mi
  • Princes Wharf - 0.6 km / 0.3 mi
  • Auckland Art Gallery - 0.6 km / 0.4 mi
  • Auckland High Court - 0.7 km / 0.4 mi
  • New Zealand Maritime Museum - 0.7 km / 0.4 mi
  • Kawakawa Bay - 0.7 km / 0.4 mi
  • The Civic Theater - 0.9 km / 0.6 mi
  • Spark Arena - 0.9 km / 0.6 mi
  • The preferred airport for SO/ Auckland is Auckland Intl. Airport (AKL) - 28.4 km / 17.6 mi

About the property

Property policies

Check-in

  • Check-in: From 03:00 pm To 12:00 am

    In case of late Check-in please contact Almosafer or the property directly to avoid cancellation
  • Check-out: Until 11:00 am

Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Long-term renters welcome
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in Special Instructions

Front desk staff will greet guests on arrival at the property.

Important information

You need to know

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 12 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Fees and extras

Optional fees

  • Fee for buffet breakfast: approximately NZD 49 per person
  • Airport shuttle fee: NZD 195 per vehicle (one-way)
  • Covered valet parking fee: NZD 65 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 100.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Property description

General description

Near New Zealand National Maritime Museum

Location

SO/ Auckland is centrally located in Auckland, a 4-minute walk from University of Auckland and 5 minutes by foot from Auckland Ferry Terminal. This family-friendly hotel is 0.4 mi (0.6 km) from Princes Wharf and 0.5 mi (0.8 km) from Spark Arena.

Dining

Grab a bite at Javalab, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.

Rooms

Make yourself at home in one of the 130 guestrooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, while 49-inch Smart televisions with digital programming provide entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find a 24-hour health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business, and other amenities

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Auckland? This hotel has 5382 square feet (500 square meters) of space consisting of conference space and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).