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ibis Styles Castres

ibis Styles Castres

29 Rue Jean Souterene
In terms of an overnight stay, this hotel was the equivalent of other Ibis hotels we have stayed at - good value for money but the service we received was far from satisfactory and well below what we would have expected from Ibis. During the evening we were phoned from Reception and asked if we would return the bottle-opener we had borrowed. Naturally I assumed this was a genuine mistake and simply said we hadn't borrowed one. The receptionist was not happy with this and insisted we had borrowed hers. My wife, who is fluent in French, then spoke to her saying she had the wrong room but she continued to insist we had her lilac bottle-opener. In the end she actually came to our room where we showed her our own RED bottle-opener and she went away, still dissatisfied. Later on, she treated us in a very 'off hand' manner in the restaurant, saying it had 'disappeared'. The following morning, on checking out, another staff member said my on-line booking was for only one person and I had to pay for a second breakfast. When I strenuously challenged this, she immediately retracted, in fact so quickly it made me wonder if something dodgy was going on. All in all a very disappointing stay at an Ibis establishment.
John, Aug 2018
This property is top rated for
Cleanliness
9.2
Service
9.0
Property Condition
9.2
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Amenities

Amenities for ibis Styles Castres

FAQs

FAQs for ibis Styles Castres

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Check our FAQ section to find answers to commonly asked questions. Explore popular topics and find the information you are looking for.

The check-in time at ibis Styles Castres is 14:00 and the check-out time is 12:00.
Property is located in 29 Rue Jean Souterene, Castres, France.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Breakfast is available for a fee., ibis Styles Castres
The top amenities available at ibis Styles Castres includes Free Wi-Fi, Front desk, Lifts, Laundry service, Non-smoking hotel.
This hotel offers non-smoking rooms.
Yes, free cancellation is available. However, it is recommended to review the cancellation policy carefully before making a booking.
Distances are displayed to the nearest 0.1 mile and kilometer.

Maisons sur l'Agout - 3 km / 1.9 mi
Castres Exhibition Center - 3 km / 1.9 mi
Place Jean Jaurès - 3.2 km / 2 mi
Saint Benedict Cathedral - 3.2 km / 2 mi
Castres Tourism Office - 3.2 km / 2 mi
Arles Way - 3.2 km / 2 mi
Goya Museum - 3.3 km / 2 mi
Pierre-Antoine Stadium - 3.3 km / 2.1 mi
Notre Dame de la Plate Church - 3.4 km / 2.1 mi
Jean Jaures Museum - 3.5 km / 2.1 mi
Travet Stadium - 4.3 km / 2.7 mi
Rey Stadium - 4.6 km / 2.8 mi
Haut-Languedoc Regional Nature Park - 4.7 km / 2.9 mi
Castres-Gourjade Golf Course - 4.8 km / 3 mi
L'Archipel - 4.9 km / 3 mi

The nearest airports are:
Castres (DCM-Mazamet) - 5.7 km / 3.5 mi
Carcassonne (CCF-Pays Cathare) - 67.1 km / 41.7 mi
Blagnac Airport (TLS) - 89.3 km / 55.5 mi

The preferred airport for ibis Styles Castres is Blagnac Airport (TLS).

, ibis Styles Castres
ibis Styles Castres offers parking.

Attractions

Points of interest

  • Distances are displayed to the nearest 0.1 mile and kilometer.
  • Maisons sur l'Agout - 3 km / 1.9 mi
  • Castres Exhibition Center - 3 km / 1.9 mi
  • Place Jean Jaurès - 3.2 km / 2 mi
  • Saint Benedict Cathedral - 3.2 km / 2 mi
  • Castres Tourism Office - 3.2 km / 2 mi
  • Arles Way - 3.2 km / 2 mi
  • Goya Museum - 3.3 km / 2 mi
  • Pierre-Antoine Stadium - 3.3 km / 2.1 mi
  • Notre Dame de la Plate Church - 3.4 km / 2.1 mi
  • Jean Jaures Museum - 3.5 km / 2.1 mi
  • Travet Stadium - 4.3 km / 2.7 mi
  • Rey Stadium - 4.6 km / 2.8 mi
  • Haut-Languedoc Regional Nature Park - 4.7 km / 2.9 mi
  • Castres-Gourjade Golf Course - 4.8 km / 3 mi
  • L'Archipel - 4.9 km / 3 mi

Nearest airports

  • Castres (DCM-Mazamet) - 5.7 km / 3.5 mi
  • Carcassonne (CCF-Pays Cathare) - 67.1 km / 41.7 mi
  • Blagnac Airport (TLS) - 89.3 km / 55.5 mi
  • The preferred airport for ibis Styles Castres is Blagnac Airport (TLS).

About the property

Property policies

Check-in

  • Check-in: From 02:00 pm

    In case of late Check-in please contact Almosafer or the property directly to avoid cancellation

  • Check-out: Until 12:00 pm

Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • This property uses solar energy
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in Special Instructions

Front desk staff will greet guests on arrival at the property.

Important information

You need to know

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Fees and extras

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.18 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional fees

  • Pet fee: EUR 7.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Property description

General description

Near St. Benedict Church

Location

A stay at ibis Styles Castres places you in the heart of Castres, within a 5-minute drive of Place Jean Jaurès and Maisons sur l'Agout. This hotel is 1.8 mi (2.9 km) from Saint Benedict Cathedral and 1.8 mi (2.9 km) from Arles Way.

Dining

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Breakfast is available for a fee.

Rooms

Stay in one of 45 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.

Amenities

Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a banquet hall.

Business, and other amenities

Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.