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Sidi Bouzid
Hôtel Ksar Dhiafa by Plaza Hotels & Resorts
Hôtel Ksar Dhiafa by Plaza Hotels & Resorts
Complexe touristique et commercial
We arrived late, after a long journey. Hotel had no notice of our booking….
This could have been a disaster but thanks to the amazing lady on reception, it wasn’t. With her limited English and our limited French, we explained the situation, she found us a room, arranged for a chef to come in and cook us dinner, found us towels, toiletries etc and generally looked after us really well. We had a fantastic stay and it was very comfortable and relaxing. Strongly recommend. I just wish I had got the receptionist’s name so I could thank her personally here.
Charlotte, Mar 2025
My stay here was initially complicated due to the hotel staff saying the payment was not received. First we dealt with a man who was okay, but then we dealt with a lady who was very rude and has absolutely no place in the hospitality industry. I opened a chat with Expedia and they were able to rectify the situation but the hotel didn't answer them for several minutes. My fiancé (a Tunisian man) noticed that the lady went behind the counter to take the phone call and was extremely quiet on the matter until the news came to the owner. I finally got into my room after a long travel from Sousse to Sidi Bouzid. The following day, my fiancé was waiting for me downstairs and was informed about the taxes that should be paid. He acknowledged it and informed me about it and we carried on with our day. The following day, I was confronted by the male staff member about said taxes and I informed him I was aware of them. When I tried to leave for some daily activities, a different lady demanded that I pay taxes and informed me that I had to pay them on check in despite this not being made clear beforehand (as opposed to any time or check out). I got a rash and flaky dry skin after showering at this hotel. I don't know if it was to do with the water quality or the quality of the detergent used for the towels. There was also a cockroach in my bathroom. The cafe attached to the hotel serves below average coffee and doesn't have a professional barista. A very disappointing experience indeed.
Verified traveler, Mar 2019
Amenities
Amenities for Hôtel Ksar Dhiafa by Plaza Hotels & Resorts
FAQs
FAQs for Hôtel Ksar Dhiafa by Plaza Hotels & Resorts
Have a specific question in mind?
Check our FAQ section to find answers to commonly asked questions. Explore popular topics and find the information you are looking for.
What are the check-in and check-out times at Hôtel Ksar Dhiafa by Plaza Hotels & Resorts?
The check-in time at Hôtel Ksar Dhiafa by Plaza Hotels & Resorts is 12:00 and the check-out time is 12:00.
Where is the Hôtel Ksar Dhiafa by Plaza Hotels & Resorts property located?
Property is located in Complexe touristique et commercial, Sidi Bouzid, Tunisia.
What are the dining options available at Hôtel Ksar Dhiafa by Plaza Hotels & Resorts?
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. A complimentary continental breakfast is served daily from 6:30 AM to 10 AM., Hôtel Ksar Dhiafa by Plaza Hotels & Resorts
What are the top amenities available at Hôtel Ksar Dhiafa by Plaza Hotels & Resorts?
The top amenities available at Hôtel Ksar Dhiafa by Plaza Hotels & Resorts includes Free Wi-Fi, Extra charge Shuttle to airport, Front desk, Smoking area, Lifts.
Is free cancellation available?
Yes, free cancellation is available. However, it is recommended to review the cancellation policy carefully before making a booking.
What are the closest top attractions near Hôtel Ksar Dhiafa by Plaza Hotels & Resorts?
Distances are displayed to the nearest 0.1 mile and kilometer.
Sufetula - 41.8 km / 26 mi
Is parking available at Hôtel Ksar Dhiafa by Plaza Hotels & Resorts?
Hôtel Ksar Dhiafa by Plaza Hotels & Resorts offers parking.
Does Hôtel Ksar Dhiafa by Plaza Hotels & Resorts have airport transportation?
Hôtel Ksar Dhiafa by Plaza Hotels & Resorts offers airport transportation.
Attractions
Points of interest
- Distances are displayed to the nearest 0.1 mile and kilometer.
- Sufetula - 41.8 km / 26 mi
About the property
Property policies
Check-in
Check-in: From 12:00 pm To 12:00 am
Check-out: Until 12:00 pm
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
Important information
You need to know
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Alcohol is not served at this property.
- Contactless check-in and contactless check-out are available.
- At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
Fees and extras
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: EUR 2.37 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional fees
- Airport shuttle fee: EUR 135.00 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Property description
General description
In Sidi Bouzid
Location
When you stay at Hôtel Ksar Dhiafa by Plaza Hotels & Resorts in Sidi Bouzid, you'll be 26 mi (41.8 km) from Sufetula.
Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. A complimentary continental breakfast is served daily from 6:30 AM to 10 AM.
Rooms
Make yourself at home in one of the 40 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include safes and desks, and housekeeping is provided daily.
Amenities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include a television in a common area and barbecue grills. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Business, and other amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
