Property policies
Check-in
Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Some children’s facilities, including the children’s pool, will not be available during the listed renovation period. Please note that the indoor children's club will remain available during this time. This property has 6 swimming pools. Guests booked in Premium Rooms have exclusive access to 2 swimming pools, and guests booked in Premium Villa accommodations have exclusive access to 1 swimming pool in a private area. The other 3 pools are available to all guests. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Important information
You need to know
- Pool access available from 8:00 AM to 7:00 PM.
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- A car is recommended for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Fees and extras
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: THB 1000 per day
We have included all charges provided to us by the property.
Optional fees
- Fee for buffet breakfast: approximately THB 600 per person
- Airport shuttle fee: THB 1600 per vehicle (maximum occupancy 5)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General description
Holiday Inn Resort Phuket by IHG in Phuket offers a beachfront retreat in the heart of Patong, just a short walk from Patong Beach and Bangla Road. This contemporary resort features thoughtfully designed rooms, some with private balconies and city views. Guests can unwind at the spa, enjoy multiple swimming pools, or stay active at the fitness center. Families will appreciate the kids' pool and children's activities, while dining options range from international cuisine to local Thai flavors. The resort is conveniently located near Jungceylon Shopping Center and Banana Walk, making it easy to explore nearby attractions. With a blend of modern comfort and warm hospitality, this resort provides a relaxing stay for leisure and business travelers alike. For those looking to see more, pictures of Holiday Inn Resort Phuket by IHG showcase its inviting atmosphere and scenic surroundings, making it an ideal choice for a memorable stay in Phuket.
Location
Located in Patong, Holiday Inn Resort Phuket by IHG is in a shopping district, a 3-minute walk from Patong Beach and 12 minutes by foot from Bangla Road. This beach resort is 6 mi (9.6 km) from Kamala Beach and 8.4 mi (13.5 km) from Surin Beach.
Dining
Enjoy Italian cuisine at Terrazzo Restaurant, one of the resort's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 398 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Amenities
Dip into one of the 6 outdoor swimming pools or enjoy other recreational amenities including a waterslide and a 24-hour fitness center. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business, and other amenities
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Patong? This resort has 3229 square feet (300 square meters) of space consisting of a conference center and meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Renovations
The property will be renovating from June 15 2025 to October 31 2025 (completion date subject to change). The following areas are affected:
- One of the swimming pools
Guests will have access to the following alternate facilities during the renovation:
- Outdoor pool
- Recreational facilities
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.