Allegro Agadir

The hotel was of a good overall standard and in an ideal location. Beds and bedding good quality. My only criticism was that the pool area, over which most of the rooms look, is very noisy, with both loud music and even louder, amplified entertainment staff. Fortunately there was a nice private area on the beach across the road to escape to, but forget going back to your room for a quiet siesta. Food okay but never hot enough. We were on B&B which was ideal as there is a good choice of restaurants close by.

Unfortunately, the accessibility information on the hotels.com page was a lie. The ramps to the pool area were so steep that, as a former Paralympic athlete, I couldn't get up them on my own. Also, the hotel's only public "disabled toilet" was strangely in the pool area and not at the reception. To get there, you had to go up a really steep ramp or a detour where the bushes scratched the wheelchair user. There were also pool chairs loaded in front of the disabled toilet in the pool, and it would have been impossible to get to the toilet with, for example, an electric wheelchair. It was really difficult to get to the toilet in the room. The door is too tight. There was an opening about 30 cm wide into the shower, into which I had to jump from the wheelchair, always hurting myself when I wanted to go there. No shower chair. Had to sit on the floor. There were only stairs in the theater for the evening program. And in the sports bar where there was a disco in the evening, a wheelchair couldn't get to the bar counter. The same also applies to the hotel's lobby bar, where you can't order drinks in a wheelchair. The hotel also did not respond to my contact several months in advance or told me that they cannot provide the accessibility wishes I presented and that the information they provided about accessibility is false. we were able to check into the hotel only 2 hours later than promised without refunds, and we had to spend more than half of the trip with only one room card,

Well impressed from check in to check out. All staff friendly and extremely helpful. Animation team worked hard with events on from morning until night. Would highly recommend this hotel.

It was a great stay, it was a bit stuffy at night. The resort could’ve provided a fan for a comfortable night, but they did not have any. It would be great if they could provide one when asked.

Room was of good standard together with a very large terrace, such large space can't be found in newer planned hotels (opening after a large renovation from another hotel before). Clients get a room card together with a print out of all essential information, missing was a telephone number for direct calls from outside into the room (if possible).

The over riding memory was 2 nights without power, and a near indifference from the reception staff in dealing with it