Aha Makalali Private Game Reserve

Food is much below expectations. Most of the meat served was undercooked including chicken. Service Staff is incompetent as many places in South Africa. We have ordered wine one night and waitress just dropped the bottle in out table and left without opening and serving. Then we had to call another waitress to serve it. You need to tell everything and common sense was missing. English of the ranger for the game drives was not perfect and he was not really talkative or giving information unless asked, he was more like , yeah here is an impala but no information. Also to many questions that we have asked, the answer was “I don’t know”. I think it is worth to stretch the budget a bit more to stay in somewhere nicer.

Excellent for bush lovers

We spent a long weekend at this reserve - two adults and a teen. The hotel was lovely - new rooms and well-designed open, communal spaces. We booked two rooms and it was a bonus that they could be made to be interleading. The hotel rooms are exactly that - hotel rooms - and maybe lacking some of the charm of free-standing lodge units but very comfortable and well-appointed. The guide and tracker were friendly and knowledgeable and we enjoyed our game drives. It was great to be able to go off-road to get closer to rhino and cheetah. Whilst this is a big 5 reserve, you do travel the same roads quite a bit but the guide made an effort to vary things up on each drive and to go look for specific animals. The food was nice - and not as "conference-like" as the bigger Ivory Tree Aha resort - but not knock-your-socks-off amazing. The downside of a smaller lodge is slightly less variety and choice - but to me still better than endless buffets. Aha is running some specials where kids stay free. What this meant was that over the long weekend there were lots of noisy children in the pool and running around at the boma dinner. The hotel manager did make a plan for us to go to the quieter pool at the nearby smaller lodge which was very kind of her. Unfortunately though listening to a child play a loud game on a phone all the way through the boma dinner compromised the "peace of the bush" experience. Overall - we would go again. We had a great stay and thought it was good value.

Overall the stay was excellent based on the accommodation and the rangers taking us to see the most amazing array of wild animals. The only downside were the quality of the food and too many over attentive waiters and waitresses who must learn to be not so keen to remove your drink or plate, especially when you or your dining partner are still eating!

Rangers very good. Place and location very good. Food: not good . Very average and always the same. A shame...

The customer service was absolutely above and beyond. You are treated like family. Room and lodge area is absolutely beautiful and the food was amazing. I will definitely book at Makalali again for my next visit!