Makati Riverside Inn

Good hotel, handy location. Friendly staff

The aircondition was old and a bit loud. But ROM was clean. The staff was very helpfull. And the location quiet.

We had a fantastic stay here and would say it's the best accommodation we had in the Philippines. Extremely clean, modern, nicely decorated and an outstanding location. And that's not to mention the great staff, who gladly helped us with our many requests! Unbelievable value for money. We'll be staying here again next time.

I was told the property would not cancel unless the guest provided a medical document confirming waiver was warranted. No such document was provided, yet the guest was refused by the hotel, who said the reservation was canceled anyway. To date I have not received any notice of refund pending.

I was a very cute and cozy hotel, had a nice view of the city

My first room was extremely loud as it was directly above a noisy alley with substantial motorcycle traffic. After some effort, with Expedia’s intervention, I was moved to a less noisy room. The street/alley is busy as there is a nearby staging area for motorcycle taxis. No breakfast, but the friendly staff will arrange food delivery to the hotel from a selection of restaurants. Recommend having hotel arrange transportation as Manila metered taxi drivers are notoriously incompetent and do not have digital map/gps. After convincing staff to change my room, I found them to be helpful and responsive. Very noisy area, but rooms are clean and it is not expensive. After further consideration, I would be inclined to try different hotel in the future with breakfast and less hectic location. At night, street/alley is not exactly safe or well lit which explains need for locked gate. The friendliness and helpfulness of certain of the hotel staff partially offsets aspects of my negative experience. The Riverside Inn has decent guest reviews on Expedia, higher than my rating so perhaps my 4 day stay was an aberration.