Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive offer free breakfast?

No, Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive does not offer complimentary breakfast. It is available at a surcharge.

Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive have non-smoking rooms

No, Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive doesn't have non-smoking rooms.

Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive provide a shuttle service?

No, Please contact the hotel for more information.

Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive have a swimming pool?

No, Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive does not have a swimming pool.

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

Blvd. Kukulcan, Manzana 51, Lote. 7 Hotel Zone, 77500 Cancún, Mexico

Wi-Fi

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About the hotel

Policies

You need to know

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Guests under 18 years old are not permitted at this adults-only property.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-out is available.
Individually-wrapped food options are available for dinner and through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Mandatory fees

The charges below are included in your overall room price:

Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in Special Instructions

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. This adults-only property is located within the all-ages Hyatt Ziva Cancun resort; common areas and some facilities are shared.

Minimum Age

Description

General description

A modern 5-star paradise with superb relaxation and leisure facilities in Cancún city. Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive is ideally located in the vicinity of AMERIMED Hospital Cancun, Cancun Government Palace.
The Caribbean decorated rooms are havens of tranquility with premium quality bedding, Seating Area, sofa and closet, while guests will be spoilt for choice with on-site activities and amazing recreational facilities such as Sauna, private beach, Outdoor pool and SPA.
Check-in: From 3:00 PM
Check-out: Until 12:00 PM

Location

With a stay at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive in Cancun (Zona Hotelera), you'll be steps from Gaviota Azul Beach and 6 minutes by foot from Cancun Convention Center. This 5-star property is 0.2 mi (0.3 km) from Forum Beach and 0.5 mi (0.9 km) from Chac Mool Beach.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Delphinus Dreams - 0.1 km / 0.1 mi
Gaviota Azul Beach - 0.1 km / 0.1 mi
Forum Beach - 0.3 km / 0.2 mi
Caracol Beach - 0.4 km / 0.2 mi
Costa Occidental de Isla Mujeres National Park - 0.4 km / 0.2 mi
Cancun Convention Center - 0.5 km / 0.3 mi
Chac Mool Beach - 0.9 km / 0.5 mi
Plaza Caracol Mall - 0.9 km / 0.5 mi
Cancun Golf Club at Pok Ta Pok - 2.7 km / 1.7 mi
Tortuga Beach - 3.4 km / 2.1 mi
Yamil Lu'um Archaeological Zone - 3.6 km / 2.2 mi
La Isla Shopping Mall - 3.8 km / 2.4 mi
Cancun Interactive Aquarium - 3.8 km / 2.4 mi
Tequila Museum - 3.9 km / 2.4 mi
Marlin Beach - 4 km / 2.5 mi

The nearest major airport is Cancun Intl. Airport (CUN) - 25.3 km / 15.7 mi

Dining

Feast your senses at one of Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive's eateries serving international cuisine, or tranquilise with a drink at Property's bar and you can enjoy your morning coffee at the café. Room service is also available around the clock.

Rooms

Luxuriate in one of 547 accommodations decorated in Caribbean style at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive with the soothing view of ocean. Your unit is furnished with Coffee machine, Air conditioning, minibar and safe For more pleasure, there is also a tv with Satellite Channels in addition to Wi-Fi.
When it comes to bathing, you can have a relaxing one in your private bathroom that is fitted with hair dryer, shower and toiletries. Housekeeping services are provided.

Amenities

Indulge in pleasures worthy of royalty in Sauna, and spa that offers massages and body and facial treatments leaving your skin velvety smooth and soft or move your muscles in a workout session at the fitness center. Enjoy soothing moments at the Outdoor pool and private beach.

Business, and other amenities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free valet parking is available onsite.

Renovations

This property is closed from 24 March 2020 to 30 June 2020 (dates subject to change).

Hotel Amenities

Wi-Fi
Front desk
Smoking area
Gym/fitness centre
Spa/health club
Concierge
Laundry service
Outdoor pool
Gift shop
Dry cleaning service
Valet parking
Parking
Wedding services

Amenities

Internet Access

Wi-Fi

Food & drink

Café

General

Garden
Smoking area

Front desk services

Concierge
Dry cleaning service
Front desk
Laundry service
Luggage storage

Beauty & wellness

Gym/fitness centre
Spa/health club

Services

Wedding services

Accessibility

Wheelchair accessible rooms

Parking & transportation

Parking
Valet parking

Shops

Gift shop
Supermarket

Pool & beach

Outdoor pool

Activities

Tennis court

Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive offer free breakfast?
No, Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive does not offer complimentary breakfast. It is available at a surcharge.
Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive have non-smoking rooms
No, Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive doesn't have non-smoking rooms.
Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive provide a shuttle service?
No, Please contact the hotel for more information.
Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive have a swimming pool?
No, Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive does not have a swimming pool.
Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive have free Wi-Fi?
No, Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive does not offer free Wi-Fi.