Thompson Playa Del Carmen

5th Avenida Norte Por 12 Norte y 14 Norte, 77710 Playa del Carmen, Mexico

9.1

Excellent

Based on 1137 reviews
  • Wi-Fi

  • Breakfast

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About the hotel

Policies

You need to know

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests under 18 years old are not permitted at this adults-only property.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available through room service.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.
  • The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.
  • The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Mandatory fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 34.80 per accommodation, per night. This fee does not apply to children under 1 year of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 22 and USD 40 per person (approximately)
  • Airport shuttle fee: USD 220 per vehicle (roundtrip)
  • Valet parking fee: USD 15 per night
  • Pet deposit: USD 150 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in Special Instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. This property is located in a busy area and next door to many bars and clubs. Guests may hear some noise and loud music.

Minimum Age

18

Description

General description

A modern 5-star paradise with superb relaxation and leisure facilities in Playa del Carmen city, Thompson Playa del Carmen, one of Thompson Hotels chain, is ideally located in the vicinity of Church of Guadalupe.


The accommodations are havens of tranquillity with premium quality bedding, air conditioning, safes and seating areas, while guests will be spoilt for choice with on-site activities and amazing recreational facilities such as the fitness centre, private beach and outdoor pool.


Check-in: From 03:00 PM
Check-out: From 07:00 AM until 12:00 PM

Location

With a stay at Thompson Playa Del Carmen - Adults Only in Playa del Carmen (Downtown), you'll be steps from Quinta Avenida and 4 minutes by foot from Playa del Carmen Main Beach. This 4.5-star hotel is 0.3 mi (0.5 km) from Mamitas Beach Club and 0.6 mi (1 km) from Playa del Carmen Maritime Terminal.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Quinta Avenida - 0.1 km / 0.1 mi
Calle Corazón - 0.1 km / 0.1 mi
Quinta Alegría Shopping Mall - 0.2 km / 0.1 mi
Playa del Carmen Main Beach - 0.3 km / 0.2 mi
Nuestra Senora del Carmen Catholic Church - 0.3 km / 0.2 mi
3D Museum of Wonders - 0.3 km / 0.2 mi
Mamitas Beach Club - 0.5 km / 0.3 mi
Central Square - 0.6 km / 0.4 mi
Pier Navega - 0.6 km / 0.4 mi
Yucatek Divers - 0.8 km / 0.5 mi
Mario Villanueva Stadium Madrid - 0.8 km / 0.5 mi
Playa del Carmen Maritime Terminal - 1 km / 0.6 mi
Paseo del Carmen - 1.1 km / 0.7 mi
Plaza Paraiso - 1.2 km / 0.7 mi
Guadalupe Church - 2.7 km / 1.7 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 56.1 km / 34.8 mi
Cozumel Intl. Airport (CZM) - 34.1 km / 21.2 mi

The preferred airport for Thompson Playa Del Carmen - Adults Only is Cancun Intl. Airport (CUN).

Dining

Feast your senses at one of Thompson Playa del Carmen's eateries serving Mexican cuisines, or tranquillise with a drink at resort's bar/lounge. The breakfast buffet is provided daily, room service is also available around the clock.

Rooms

Luxuriate in one of 119 accommodations at Thompson Playa del Carmen with the soothing view of the ocean or the city. All units are furnished with desks, closets, telephones and irons For more pleasure, there are also TVs with cable channels in addition to Wi-Fi.
When it comes to bathing, you can have a relaxing one in your bathroom that is fitted with a shower, a hairdryer and toiletries. Housekeeping services are provided.

Amenities

Stay in shape and workout in the fitness centre and enjoy soothing moments at the outdoor pool and private beach.
The resort also offers a 24-hour front desk, luggage storage, concierge service, tour desk, ticket service and a terrace. Getting to the nearby attractions is a cakewalk; with the shuttle service provided by the resort.

The resort also provides accessible rooms and services.

Business, and other amenities

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Renovations

We're sorry, properties in this area are unavailable for the dates you selected. This property is closed from 26 March 2020 to 30 June 2020 (dates subject to change).

Hotel Amenities

  • Wi-Fi

  • Shuttle to airport

  • Swimming pool

  • Babysitting service

  • Express check-in/check-out

  • Front desk

  • Non-smoking hotel

  • Gym/fitness centre

  • Spa/health club

  • Lifts

  • Concierge

  • Conference room

  • Outdoor pool

  • Dry cleaning service

  • Valet parking

  • Wedding services

Amenities

Internet Access
  • Wi-Fi
Food & drink
  • Breakfast
  • Café
Activities
  • Night club
Front desk services
  • Bellboy
  • Concierge
  • Dry cleaning service
  • Express check-in/check-out
  • Front desk
  • Luggage storage
Beauty & wellness
  • Gym/fitness centre
  • Spa/health club
General
  • Business centre
  • Conference room
  • Lifts
  • Non-smoking hotel
Accessibility
  • Roll-in shower
  • Wheelchair accessible rooms
Family friendly
  • Babysitting service
Services
  • Wedding services
Pool & beach
  • Outdoor pool
  • Pool bar
  • Swimming pool
Parking & transportation
  • Shuttle to airport
  • Valet parking
Shops
  • Supermarket
  • Does Thompson Playa Del Carmen offer free breakfast?

    No, Thompson Playa Del Carmen does not offer complimentary breakfast. It is available at a surcharge.

  • Does Thompson Playa Del Carmen have non-smoking rooms

    No, Thompson Playa Del Carmen doesn't have non-smoking rooms.

  • Does Thompson Playa Del Carmen provide a shuttle service?

    No, Please contact the hotel for more information.

  • Does Thompson Playa Del Carmen have a swimming pool?

    No, Thompson Playa Del Carmen does not have a swimming pool.

  • Does Thompson Playa Del Carmen have free Wi-Fi?

    No, Thompson Playa Del Carmen does not offer free Wi-Fi.

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