The Pelham - Starhotels Collezione

15 Cromwell Place, Kensington and Chelsea, London, SW7 2LA, United Kingdom



Based on 327 reviews
  • Wi-Fi

  • Breakfast

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About the hotel


You need to know

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast and through room service.

Optional fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 24 for adults and GBP 12 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • No onsite parking is available
  • This property accepts credit cards; cash is not accepted

Check-in Special Instructions

Front desk staff will greet guests on arrival.

Minimum Age



General description

A modern 5-star paradise with superb relaxation and leisure facilities in London city. The Pelham - Starhotels Collezione is ideally located in the vicinity of Hyde Park and Buckingham Palace.

The modern decorated rooms are havens of tranquility with premium quality bedding, a minibar, air conditioning and phone, while guests will be spoilt for choice with on-site activities and amazing recreational facilities, such as the fitness centre.


Located in London (London City Centre), The Pelham London - Starhotels Collezione is within a 5-minute walk of Natural History Museum and Victoria and Albert Museum. This 5-star hotel is 0.3 mi (0.5 km) from Imperial College London and 0.6 mi (1 km) from Harrods.


Distances are displayed to the nearest 0.1 mile and kilometer.

Natural History Museum - 0.2 km / 0.1 mi
Victoria and Albert Museum - 0.3 km / 0.2 mi
Science Museum - 0.4 km / 0.2 mi
Imperial College London - 0.5 km / 0.3 mi
Hyde Park - 0.9 km / 0.6 mi
Royal Albert Hall - 0.9 km / 0.6 mi
Kensington Gardens - 0.9 km / 0.6 mi
Harrods - 1 km / 0.6 mi
Kensington High Street - 1 km / 0.6 mi
Saatchi Gallery - 1.4 km / 0.9 mi
Kensington Palace - 1.8 km / 1.1 mi
Piccadilly - 2 km / 1.3 mi
Green Park - 2.2 km / 1.4 mi
Queensway - 2.3 km / 1.4 mi
Stamford Bridge Stadium - 2.5 km / 1.5 mi

The nearest airports are:
Heathrow Airport (LHR) - 23.3 km / 14.4 mi
London City Airport (LCY) - 18.1 km / 11.3 mi
Gatwick Airport (LGW) - 91 km / 56.5 mi
Luton Airport (LTN) - 55.7 km / 34.6 mi

The preferred airport for The Pelham London - Starhotels Collezione is Heathrow Airport (LHR).


Feast your senses at one of The Pelham - Starhotels Collezione's eateries serving Italian cuisines, or tranquillise with a drink at hotel's bar. The breakfast buffet is provided daily and you can enjoy your morning coffee at the café. Room service is also available around the clock.


Luxuriate in one of 52 rooms and suites decorated in modern style at The Pelham - Starhotels Collezione with the soothing view of City. Your room is equipped with air conditioning, a minibar, premium bedding and phone. For more pleasure, there is also a flat-panel TV with cable channels, in addition to Wi-Fi.
When it comes to bathing, you can have a relaxing one in your bathroom that is fitted with bathrobes, a hairdryer, slippers and toiletries. Housekeeping services are provided.


Indulge in pleasures worthy of royalty by toning up your muscles at the fitness centre.
The Hotel also offers 24-hour front desk, Wi-Fi, ticket service and babysitting.

Business, and other amenities

Featured amenities include a business center, express check-in, and express check-out. Planning an event in London? This hotel features 570 square feet (53 square meters) of event facilities.


This property is closed from November 4 2020 to May 16 2021 (dates subject to change).

Hotel Amenities

  • Wi-Fi

  • Babysitting service

  • Express check-in/check-out

  • Front desk

  • Non-smoking hotel

  • Gym/fitness centre

  • Lifts

  • Concierge

  • Conference room

  • Restaurant

  • Dry cleaning service


Internet Access
  • Wi-Fi
Family friendly
  • Babysitting service
Front desk services
  • Concierge
  • Dry cleaning service
  • Express check-in/check-out
  • Front desk
  • Luggage storage
  • Ballroom
  • Business centre
  • Conference room
  • Lifts
  • Multilingual staff
  • Non-smoking hotel
Food & drink
  • Breakfast
  • Café
  • Restaurant
Beauty & wellness
  • Gym/fitness centre
  • Does The Pelham - Starhotels Collezione offer free breakfast?

    No, The Pelham - Starhotels Collezione does not offer complimentary breakfast. It is available at a surcharge.

  • Does The Pelham - Starhotels Collezione have non-smoking rooms

    No, The Pelham - Starhotels Collezione doesn't have non-smoking rooms.

  • Does The Pelham - Starhotels Collezione provide a shuttle service?

    No, Please contact the hotel for more information.

  • Does The Pelham - Starhotels Collezione have a swimming pool?

    No, The Pelham - Starhotels Collezione does not have a swimming pool.

  • Does The Pelham - Starhotels Collezione have free Wi-Fi?

    No, The Pelham - Starhotels Collezione does not offer free Wi-Fi.

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