The Old Custom House

South Quay



Based on 623 reviews
  • Wi-Fi

  • Breakfast

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About the hotel


Optional fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Nearby parking fee: GBP 8 per night (500 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • No onsite parking is available
  • This property accepts Visa, Mastercard, American Express, debit cards, and cash
  • Noise-free guestrooms cannot be guaranteed

Check-in Special Instructions

The front desk is open daily from 7:30 AM - 9:00 PM. Front desk staff will greet guests on arrival.

Minimum Age


You need to know

  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
  • Social distancing measures are in place and guests are provided with hand sanitizer.


General description

Property Location


When you a stay at The Old Custom House in Padstow, you'll be by the sea, just steps from Padstow Harbour and Padstow Museum. This 4-star inn is 0.1 mi (0.2 km) from Cornwall Area of Outstanding Natural Beauty and 0.3 mi (0.4 km) from National Lobster Hatchery.


Distances are displayed to the nearest 0.1 mile and kilometer.

Padstow Harbour - 0.1 km / 0.1 mi
Padstow Museum - 0.1 km / 0.1 mi
Cornwall Area of Outstanding Natural Beauty - 0.2 km / 0.1 mi
National Lobster Hatchery - 0.4 km / 0.2 mi
Prideaux Place - 0.6 km / 0.4 mi
St George's Cove Beach - 1.3 km / 0.8 mi
Carnewas and Bedruthan Steps - 1.4 km / 0.9 mi
Harbour Cove Beach - 2 km / 1.2 mi
Daymer Bay - 2.7 km / 1.7 mi
Hawkers Cove Beach - 3 km / 1.9 mi
Porthmissen Beach - 3.2 km / 2 mi
Trevone Bay Beach - 3.4 km / 2.1 mi
St. Enodoc Golf Club - 3.4 km / 2.1 mi
Butterhole Beach - 3.6 km / 2.2 mi
Harlyn Bay Beach - 4.3 km / 2.7 mi

The nearest major airport is Newquay (NQY-Newquay Cornwall) - 20.9 km / 13 mi


For lunch or dinner, stop by Pescadou, a restaurant that specializes in seafood. You can also grab snacks at the coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 8 AM to 9:30 AM for a fee.


Stay in one of 22 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.


Make use of convenient amenities, which include complimentary wireless Internet access and a hair salon.

Business, and other amenities

Featured amenities include luggage storage and an elevator.


This property is closed from January 1 2021 to May 16 2021 (dates subject to change).

Hotel Amenities

  • Wi-Fi

  • Front desk

  • Non-smoking hotel

  • Lifts

  • Restaurant


Internet Access
  • Wi-Fi
  • Lifts
  • Non-smoking hotel
Front desk services
  • Front desk
  • Luggage storage
Food & drink
  • Bar
  • Breakfast
  • Café
  • Restaurant
Beauty & wellness
  • Barber/beauty salon
  • Does The Old Custom House offer free breakfast?

    No, The Old Custom House does not offer complimentary breakfast. It is available at a surcharge.

  • Does The Old Custom House have non-smoking rooms

    No, The Old Custom House doesn't have non-smoking rooms.

  • Does The Old Custom House provide a shuttle service?

    No, Please contact the hotel for more information.

  • Does The Old Custom House have a swimming pool?

    No, The Old Custom House does not have a swimming pool.

  • Does The Old Custom House have free Wi-Fi?

    No, The Old Custom House does not offer free Wi-Fi.

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