The Empress Hotel

Central Promenade, Douglas, IM2 4RA, United Kingdom



Based on 566 reviews
  • Wi-Fi

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About the hotel


You need to know

  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.
  • Individually-wrapped food options are available for breakfast.

Optional fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 11.95 for adults and GBP 11.95 for children (approximately)
  • Crib (infant bed) fee: GBP 15.00 per night
  • Rollaway bed fee: GBP 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash

Minimum Age


Check-in Special Instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.


General description

Now you’re about to discover the raw beauty of Douglas city when you stay at The Empress Hotel property, where you will enjoy your unforgettable experience for visiting the Douglas Beach and Gaiety Theatre.
Take your pick from the property’s astonishing recreational amenities that provide all means of pleasure and entertainment, such as health club and sauna.
The majority of accommodations are felicitously offering tea/coffee maker, ironing facilities and Wi-Fi.

Please note that the minimum age for check-in is 18.


A stay at The Empress Hotel places you in the heart of Douglas, steps from Douglas Beach and 5 minutes by foot from Palace Casino. This beach hotel is 0.4 mi (0.6 km) from Gaiety Theatre and 0.7 mi (1.1 km) from Manx Museum.


Distances are displayed to the nearest 0.1 mile and kilometer.

Douglas Beach - 0.1 km / 0.1 mi
Palace Casino - 0.4 km / 0.3 mi
Gaiety Theatre - 0.5 km / 0.3 mi
Manx Museum - 1.1 km / 0.7 mi
Tynwald - 1.2 km / 0.7 mi
Tower of Refuge - 1.6 km / 1 mi
Studio Theatre - 1.7 km / 1 mi
Onchan Pleasure Park - 1.8 km / 1.1 mi
Port Jack Glen - 2.2 km / 1.3 mi
Great Union Camera Obscura - 2.5 km / 1.5 mi
National Sports Centre - 2.9 km / 1.8 mi
Summerhill Glen - 4.2 km / 2.6 mi
Laxey Beach - 10.3 km / 6.4 mi
Laxey Wheel - 11.5 km / 7.1 mi
Snaefell - 13.2 km / 8.2 mi

The preferred airport for The Empress Hotel is Isle of Man (IOM) - 19.4 km / 12 mi


Explore your once-in-a-lifetime taste at The Empress Hotel’s eateries serving variety of cuisines. You can always enjoy your drink at the bar. Room service is available.


Lose yourself in the charming and well-appointed accommodations, as plenty of them feature electric kettle, TV with satellite channels, phone, desk, closet and radio. The bathrooms contain bath or shower, toiletries and hairdryer. For housekeeping services, you can refer to the property's management.


Experience the feeling of being leisured with the provided recreational services at The Empress Hotel such as health club and sauna.

Business, and other amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Douglas? This hotel has facilities measuring 2497 square feet (232 square meters), including conference space. Free self parking is available onsite.


The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Hotel Amenities

  • Wi-Fi

  • Front desk

  • Non-smoking rooms

  • Smoking area

  • Non-smoking hotel

  • Lifts

  • Room service

  • Housekeeping

  • Laundry service

  • Restaurant

  • Dry cleaning service

  • Wedding services


Internet Access
  • Wi-Fi
  • Business centre
  • Garden
  • Heating
  • Lifts
  • Lounge
  • Non-smoking hotel
  • Non-smoking rooms
  • Pets not allowed
  • Security features
  • Smoking area
Front desk services
  • Dry cleaning service
  • Front desk
  • Housekeeping
  • Laundry service
  • Luggage storage
  • Room service
  • Photocopier
  • Wedding services
Food & drink
  • Bar
  • Restaurant
  • Special diet meals
  • Vending machines
Family friendly
  • Child-friendly buffet
  • Does The Empress Hotel offer free breakfast?

    No, The Empress Hotel does not offer complimentary breakfast. It is available at a surcharge.

  • Does The Empress Hotel have non-smoking rooms

    No, The Empress Hotel doesn't have non-smoking rooms.

  • Does The Empress Hotel provide a shuttle service?

    No, Please contact the hotel for more information.

  • Does The Empress Hotel have a swimming pool?

    No, The Empress Hotel does not have a swimming pool.

  • Does The Empress Hotel have free Wi-Fi?

    No, The Empress Hotel does not offer free Wi-Fi.

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