Swissotel - Chicago

323 East Wacker Drive, Chicago Loop, Chicago, IL 60601, USA

8.4

Very good

Based on 13496 reviews
  • Wi-Fi

  • Breakfast

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About the hotel

Policies

You need to know

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.
  • The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.
  • The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.
  • Enhanced food service safety measures are in place.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Mandatory fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 20 per accommodation, per night
The resort fee includes:
  • Health club access
  • Fitness center access
  • Internet access
  • Phone calls
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 22 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 60.00 per night
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in Special Instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Minimum Age

21

Description

General description

Swissotel Chicago like no other is perfectly situated in Chicago, as it is surrounded by many enjoyable landmarks, such as Bridgehouse and Chicago River Museum. Also it has a vital location because of being near to McCormick Tribune Freedom Museum.

Accor all brands ensures guests’ recreational moments with Swissotel Chicag's spectacular indoor pool, jacuzzi, sauna and fitness centre.

The comfy and elegant 661 rooms include a Wi-Fi, an air conditioning, a safe, phone and work desk.

Check-in: From 03:00 PM

Check out :Until 12:00 PM

Location

With a stay at Swissotel - Chicago, you'll be centrally located in Chicago, within a 5-minute walk of Chicago Riverwalk and Michigan Avenue. This 4.5-star hotel is 0.4 mi (0.6 km) from Grant Park and 0.5 mi (0.8 km) from Chicago Theatre.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Chicago Riverwalk - 0.2 km / 0.1 mi
Michigan Avenue - 0.4 km / 0.3 mi
Aon Center - 0.6 km / 0.4 mi
Grant Park - 0.6 km / 0.4 mi
Harris Theater - 0.6 km / 0.4 mi
Tribune Tower - 0.7 km / 0.4 mi
Chicago Theatre - 0.8 km / 0.5 mi
Chicago Cultural Center - 0.9 km / 0.6 mi
Millennium Park - 1 km / 0.6 mi
Northwestern Memorial Hospital - 1 km / 0.6 mi
Oriental Theatre - 1 km / 0.7 mi
House of Blues Chicago - 1.1 km / 0.7 mi
Cloud Gate - 1.1 km / 0.7 mi
Goodman Theater - 1.1 km / 0.7 mi
Ann and Robert H. Lurie Children's Hospital - 1.2 km / 0.7 mi

The nearest airports are:
O'Hare Intl. Airport (ORD) - 32.5 km / 20.2 mi
Midway Intl. Airport (MDW) - 20.6 km / 12.8 mi
Chicago, IL (PWK-Chicago Executive) - 44.9 km / 27.9 mi

The preferred airport for Swissotel - Chicago is O'Hare Intl. Airport (ORD).

Dining

Satisfy your appetite with a variety of Swiss,American and Italian dishes.The hotel provides breakfast daily.

Rooms

The interiorly-designed chic and comfortable 661 rooms at Swissotel Chicago
include a Wi-Fi, an air conditioning, a safe, phone and work desk. The hotel will always keen on providing conveniences, such as an LCD TVs with cable channels, coffee/tea makers, iron, a private bathroom, hairdryer and bathrobes .

Amenities

Swissotel Chicago provides a group of magnificent services to meet guests’ needs, such as a Wi-Fi, concierge, lift, gift shops, 24 hour front desk, luggage storage and wedding services, in addition to an indoor pool, jacuzzi, sauna and fitness centre. There are rooms and services dedicated to guests with disabilities.

Business, and other amenities

Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

Renovations

Due to COVID-19, this property’s food and beverage options may be limited.

Hotel Amenities

  • Wi-Fi

  • Express check-in/check-out

  • Front desk

  • Non-smoking hotel

  • Gym/fitness centre

  • Spa/health club

  • ATM

  • Lifts

  • Concierge

  • Conference room

  • Restaurant

  • Gift shop

  • Dry cleaning service

  • Valet parking

  • Parking

  • Wedding services

Amenities

Internet Access
  • Wi-Fi
Beauty & wellness
  • Gym/fitness centre
  • Spa/health club
Shops
  • Gift shop
  • Supermarket
Front desk services
  • Bellboy
  • Concierge
  • Dry cleaning service
  • Express check-in/check-out
  • Front desk
  • Luggage storage
Parking & transportation
  • Parking
  • Valet parking
Accessibility
  • Roll-in shower
  • Wheelchair accessible rooms
General
  • ATM
  • Business centre
  • Conference room
  • Lifts
  • Multilingual staff
  • Non-smoking hotel
Food & drink
  • Breakfast
  • Café
  • Restaurant
Services
  • Wedding services
  • Does Swissotel - Chicago offer free breakfast?

    No, Swissotel - Chicago does not offer complimentary breakfast. It is available at a surcharge.

  • Does Swissotel - Chicago have non-smoking rooms

    No, Swissotel - Chicago doesn't have non-smoking rooms.

  • Does Swissotel - Chicago provide a shuttle service?

    No, Please contact the hotel for more information.

  • Does Swissotel - Chicago have a swimming pool?

    No, Swissotel - Chicago does not have a swimming pool.

  • Does Swissotel - Chicago have free Wi-Fi?

    No, Swissotel - Chicago does not offer free Wi-Fi.

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