Sofitel Auckland Viaduct Harbour

21 Viaduct Harbour Avenue, 1000 Auckland, New Zealand

9.1

Excellent

Based on 6752 reviews
  • Wi-Fi

  • Breakfast

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About the hotel

Policies

You need to know

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.
  • Enhanced food service safety measures are in place.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Optional fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 40 per person (approximately)
  • Airport shuttle fee: NZD 42 per person (one-way)
  • Valet parking fee: NZD 45 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: NZD 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in Special Instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations. For guests booked in room types with club access, this property enforces a smart casual dress code in the club lounge. Children 18 years and younger accompanied by an adult are permitted in the club lounge until 5 PM. After 5 PM, only children ages 12-18 are allowed.

Minimum Age

18

Description

General description

A modern 5-star paradise with superb relaxation and leisure facilities in Auckland city. Sofitel Auckland Viaduct Harbour, one of Accor hotels chain, is ideally located in the vicinity of Aotea Centre and Auckland Art Gallery.
The luxuriously-decorated units are havens of tranquillity with premium quality bedding, Wi-Fi, air conditioning and a minibar, while guests will be spoilt for choice with on-site activities and amazing recreational facilities, such as a fitness centre, Indoor pool and spa.
Check-in: from 2:00 PM
Check-out: untill 11:00 AM

Location

Located in Auckland (Auckland Central Business District), Sofitel Auckland Viaduct Harbour is within a 15-minute walk of Viaduct Harbour and Sky Tower. This 5-star hotel is 0.7 mi (1.1 km) from Princes Wharf and 0.7 mi (1.1 km) from Auckland Ferry Terminal.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Viaduct Harbour - 0.4 km / 0.3 mi
ANZ Viaduct Events Centre - 0.5 km / 0.3 mi
Victoria Park - 0.5 km / 0.3 mi
Auckland Fish Market - 0.7 km / 0.4 mi
New Zealand National Maritime Museum - 0.8 km / 0.5 mi
SkyCity Casino - 0.8 km / 0.5 mi
Sky Tower - 0.9 km / 0.5 mi
Queen Street Shopping District - 0.9 km / 0.6 mi
La Cigale Market at Britomart - 1 km / 0.6 mi
High Street - 1 km / 0.6 mi
Britomart Transport Centre - 1.1 km / 0.7 mi
Princes Wharf - 1.1 km / 0.7 mi
Auckland Ferry Terminal - 1.1 km / 0.7 mi
Auckland Art Gallery - 1.2 km / 0.7 mi
Queens Wharf - 1.2 km / 0.7 mi

The preferred airport for Sofitel Auckland Viaduct Harbour is Auckland Intl. Airport (AKL) - 27.9 km / 17.4 mi

Dining

Feast your senses at one of Sofitel Auckland Viaduct Harbour's eateries serving Regional cuisines, or tranquillise with a drink at Hotel's bar. The breakfast buffet is provided daily, and you can enjoy your morning coffee at the café. Room service is also available around the clock.

Rooms

Luxuriate in one of 171 rooms and suites decorated in luxury style at Sofitel Auckland Viaduct Harbour with the soothing view of Viaduct Harbour Basin. Your unit is equipped with air conditioning, a coffee/tea maker, minibar and safe. For more pleasure, there is also a TV with satellite Channels in addition to Wi-Fi.

When it comes to bathing, you can have a relaxing one in your private bathroom that is fitted with a hairdryer, bathrobes, slippers and toiletries.

Amenities

Indulge in pleasures worthy of royalty in the spa that offers massages, body and facial treatments leaving your skin velvety smooth and soft. Or move your muscles in a workout session at the fitness centre. Enjoy soothing moments at the Indoor pool.

The Hotel also offers Wi-Fi, a lift, luggage storage, a 24-hour front desk, concierge service and babysitting. The hotel also has accessible rooms and services.

Business, and other amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Auckland? This hotel has facilities measuring 5380 square feet (500 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Renovations

Due to COVID-19, this property’s food and beverage options may be limited.

Hotel Amenities

  • Wi-Fi

  • Shuttle to airport

  • Babysitting service

  • Express check-in/check-out

  • Front desk

  • Non-smoking hotel

  • Gym/fitness centre

  • Spa/health club

  • Sauna

  • ATM

  • Lifts

  • Concierge

  • Conference room

  • Indoor pool

  • Restaurant

  • Dry cleaning service

  • Valet parking

Amenities

Internet Access
  • Wi-Fi
Food & drink
  • Bar
  • Breakfast
  • Café
  • Restaurant
General
  • ATM
  • Ballroom
  • Business centre
  • Conference room
  • Library
  • Lifts
  • Multilingual staff
  • Non-smoking hotel
Front desk services
  • Bellboy
  • Concierge
  • Dry cleaning service
  • Express check-in/check-out
  • Front desk
  • Luggage storage
Beauty & wellness
  • Gym/fitness centre
  • Sauna
  • Spa/health club
Accessibility
  • Wheelchair accessible rooms
Family friendly
  • Babysitting service
Pool & beach
  • Indoor pool
Parking & transportation
  • Shuttle to airport
  • Valet parking
  • Does Sofitel Auckland Viaduct Harbour offer free breakfast?

    No, Sofitel Auckland Viaduct Harbour does not offer complimentary breakfast. It is available at a surcharge.

  • Does Sofitel Auckland Viaduct Harbour have non-smoking rooms

    No, Sofitel Auckland Viaduct Harbour doesn't have non-smoking rooms.

  • Does Sofitel Auckland Viaduct Harbour provide a shuttle service?

    No, Please contact the hotel for more information.

  • Does Sofitel Auckland Viaduct Harbour have a swimming pool?

    No, Sofitel Auckland Viaduct Harbour does not have a swimming pool.

  • Does Sofitel Auckland Viaduct Harbour have free Wi-Fi?

    No, Sofitel Auckland Viaduct Harbour does not offer free Wi-Fi.

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