Rixos Sungate

• The seasonal pool will be open from April to October.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
• A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
• A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January.
• A fee for a mandatory gala dinner is included in the total price displayed.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.
• The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.
• The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

You'll be asked to pay the following charges at the property:

The charges below are included in your overall room price:

• Gala dinner fee
• New Year's Eve gala dinner fee
• New Year's Day gala dinner fee
• Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Airport shuttle fee: EUR 120 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• Safety features at this property include a smoke detector
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• This property caters to families and prohibits unaccompanied single men.