Rixos Almaty Hotel

Seifullina Street 506/99, 050012 Almaty, Kazakhstan



Based on 2925 reviews
  • Wi-Fi

  • Breakfast

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About the hotel


You need to know

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

Optional fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: KZT 14000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: 100 percent of room rate (subject to availability)
  • Late check-out fee: 100 percent of room rate (subject to availability)
  • Rollaway bed fee: KZT 9520 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in Instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Safety features at this property include a smoke detector and a security system Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in Special Instructions

Front desk staff will greet guests on arrival. Guests may be subject to health screenings for COVID-19 at the property. Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Minimum Age



General description

A modern 5-star paradise with superb relaxation and leisure facilities in Almaty city. Rixos Almaty Hotel, one of Accor chain, is ideally located in the vicinity of Almaty Central Stadium and Republic Square.

The elegantly-decorated rooms are havens of tranquillity with premium quality bedding/mattresses, Wi-Fi, air conditioning and minibars, while guests will be spoilt for choice with the on-site activities and amazing recreational facilities, such as the spa, indoor pool and fitness centre.


A stay at Rixos Almaty Hotel places you in the heart of Almaty, within a 15-minute walk of Almaty Opera House and Nedelka Park. This 5-star hotel is 0.7 mi (1.2 km) from St Nicholas Cathedral and 1.1 mi (1.7 km) from Zenkov Cathedral.


Distances are displayed to the nearest 0.1 mile and kilometer.

Almaty Opera House - 1.1 km / 0.7 mi
Nedelka Park - 1.1 km / 0.7 mi
St Nicholas Cathedral - 1.2 km / 0.7 mi
Zenkov Cathedral - 1.6 km / 1 mi
MEGA Park - 1.7 km / 1.1 mi
Almaty Central Stadium - 2.1 km / 1.3 mi
Republic Square - 2.1 km / 1.3 mi
Almaty Cathedral - 2.6 km / 1.6 mi
28 Panfilov Heroes Memorial Park - 2.7 km / 1.7 mi
National Museum of Kazakhstan - 2.7 km / 1.7 mi
Presidential Palace - 2.8 km / 1.7 mi
Colibri - 2.9 km / 1.8 mi
Central Park of Culture and Leisure - 3.4 km / 2.1 mi
Dostyk Plaza - 4 km / 2.5 mi
Aqua Park - 4.6 km / 2.8 mi

The preferred airport for Rixos Almaty Hotel is Almaty (ALA-Almaty Intl.) - 18.4 km / 11.4 mi


Feast your senses at one of Rixos Almaty Hotel's eateries serving local, Eastern and International cuisines, or tranquillise with a drink at one of the hotel's bars.


Luxuriate in one of 237 rooms and suites at Rixos Almaty Hotel with the soothing view of the city or garden. Your unit is equipped with an air conditioning, coffee/tea maker, housekeeping and safe. For more pleasure, there is also a TV with satellite channels in addition to Wi-Fi.
When it comes to bathing, you can have a relaxing one in your private bathroom that is fitted with a hairdryer, bathrobes, slippers and toiletries.


Indulge in pleasures worthy of royalty in the spa that offers massages, and body and facial treatments; leaving your skin velvety smooth and soft. You can also tranquillise and put yourself at rest at the indoor pool, or move your muscles in a workout session at the fitness centre.
The hotel also offers concierge service, luggage storage, a tour desk, 24-hour front desk, ticket service and Wi-Fi. Getting to the airport is a cakewalk; with the shuttle service provided by the hotel.
There are rooms for disabled and services dedicated to the handicapped guests.

Business, and other amenities

Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Almaty? This hotel has facilities measuring 1478 square feet (137 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.


The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
Due to COVID-19, this property’s food and beverage options may be limited.

Hotel Amenities

  • Wi-Fi

  • Shuttle to airport

  • Front desk

  • Smoking area

  • Gym/fitness centre

  • Spa/health club

  • Turkish bath/hammam

  • Sauna

  • ATM

  • Lifts

  • Concierge

  • Laundry service

  • Conference room

  • Indoor pool

  • Kids pool

  • Limousine service

  • Gift shop

  • Dry cleaning service

  • Shuttle service

  • Parking


Internet Access
  • Wi-Fi
Food & drink
  • Bar
  • Breakfast
  • Café
  • ATM
  • Business centre
  • Conference room
  • Garden
  • Lifts
  • Multilingual staff
  • Smoking area
Front desk services
  • Bellboy
  • Concierge
  • Dry cleaning service
  • Front desk
  • Laundry service
  • Luggage storage
Beauty & wellness
  • Barber/beauty salon
  • Gym/fitness centre
  • Sauna
  • Spa/health club
  • Steam room
  • Turkish bath/hammam
  • Gift shop
  • Roll-in shower
  • Wheelchair accessible rooms
Family friendly
  • Kids pool
Pool & beach
  • Indoor pool
Parking & transportation
  • Limousine service
  • Parking
  • Shuttle service
  • Shuttle to airport
  • Does Rixos Almaty Hotel offer free breakfast?

    No, Rixos Almaty Hotel does not offer complimentary breakfast. It is available at a surcharge.

  • Does Rixos Almaty Hotel have non-smoking rooms

    No, Rixos Almaty Hotel doesn't have non-smoking rooms.

  • Does Rixos Almaty Hotel provide a shuttle service?

    No, Please contact the hotel for more information.

  • Does Rixos Almaty Hotel have a swimming pool?

    No, Rixos Almaty Hotel does not have a swimming pool.

  • Does Rixos Almaty Hotel have free Wi-Fi?

    No, Rixos Almaty Hotel does not offer free Wi-Fi.

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