Novotel Pekanbaru

Jalan Riau No 59 Kampung Baru Senapelan, 28154 Pekanbaru, Indonesia



Based on 3134 reviews
  • Wi-Fi

  • Breakfast

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About the hotel


You need to know

  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-in is available.
  • Individually-wrapped food options are available through room service.
  • The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

Optional fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 108900 per person (approximately)
  • Airport shuttle fee: IDR 100000 per room (one-way)
  • Rollaway bed fee: IDR 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in Special Instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Minimum Age



General description

Novotel Pekanbaru, like no other, is perfectly situated in Pekanbaru, as it is surrounded by other landmarks, such as Riau Main Stadium and also it has a vital location because of being near to Kaharudin Nasution Stadium.
This Property ensures guests’ recreational moments with Novotel Pekanbaru's spectacular , , outdoor pool and .
The comfy and elegant accommodations offer Air conditioning, Telephone and Minibar.
Check-in: From 2:00 PM
Check-out: Until 12:00 PM


Located in Pekanbaru, Novotel Pekanbaru is a 1-minute drive from Ciputra Seraya Mall and 9 minutes from Pekan Baru Mall. This 4-star hotel is 2.8 mi (4.5 km) from Great Mosque of An-Nur and 3.8 mi (6.2 km) from Riau University.


Distances are displayed to the nearest 0.1 mile and kilometer.

Ciputra Seraya Mall - 0.2 km / 0.1 mi
Pekan Baru Mall - 2.8 km / 1.8 mi
Great Mosque of An-Nur - 3.7 km / 2.3 mi
Riau University - 6.2 km / 3.8 mi
Pekanbaru Lake - 9.5 km / 5.9 mi

The preferred airport for Novotel Pekanbaru is Pekanbaru (PKU-Sultan Syarif Qasim II Intl.) - 11.2 km / 7 mi


Feast your senses at one of Novotel Pekanbaru's eateries serving International cuisine, or tranquilise with a drink at Property's bar. Room service is also available around the clock.


The interiorly-designed, chic and convenient 150 accommodations at Novotel Pekanbaru include Seating Area, Desk, Electric kettle and Closet and for more pleasure, there is also a TV with Cable Channels in addition to Safe.
When it comes to bathing, you can have a relaxing one in your Private bathroom that is fitted with Shower, Hairdryer and toiletries.


Novotel Pekanbaru provides a group of magnificent services to meet guests’ needs, such as , , outdoor pool and .

Business, and other amenities

Featured amenities include complimentary wired Internet access, a business center, and express check-out. Planning an event in Pekanbaru? This hotel has facilities measuring 10549 square feet (980 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.


The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
Due to COVID-19, this property’s food and beverage options may be limited.

Hotel Amenities

  • Wi-Fi

  • Shuttle to airport

  • Express check-in/check-out

  • Front desk

  • Smoking area

  • Gym/fitness centre

  • Spa/health club

  • Lifts

  • Concierge

  • Laundry service

  • Conference room

  • Outdoor pool

  • Kids pool

  • Restaurant

  • Dry cleaning service

  • Shuttle service

  • Parking

  • Wedding services


Internet Access
  • Wi-Fi
Food & drink
  • Bar
  • Breakfast
  • Café
  • Restaurant
  • Ballroom
  • Business centre
  • Conference room
  • Garden
  • Lifts
  • Multilingual staff
  • Smoking area
Front desk services
  • Bellboy
  • Concierge
  • Dry cleaning service
  • Express check-in/check-out
  • Front desk
  • Laundry service
  • Luggage storage
Beauty & wellness
  • Gym/fitness centre
  • Spa/health club
  • Wedding services
  • Wheelchair accessible rooms
Family friendly
  • Kids pool
Pool & beach
  • Outdoor pool
  • Pool bar
Parking & transportation
  • Parking
  • Shuttle service
  • Shuttle to airport
  • Does Novotel Pekanbaru offer free breakfast?

    No, Novotel Pekanbaru does not offer complimentary breakfast. It is available at a surcharge.

  • Does Novotel Pekanbaru have non-smoking rooms

    No, Novotel Pekanbaru doesn't have non-smoking rooms.

  • Does Novotel Pekanbaru provide a shuttle service?

    No, Please contact the hotel for more information.

  • Does Novotel Pekanbaru have a swimming pool?

    No, Novotel Pekanbaru does not have a swimming pool.

  • Does Novotel Pekanbaru have free Wi-Fi?

    No, Novotel Pekanbaru does not offer free Wi-Fi.

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