Mercure Pontianak City Center

Jln. Jendral Ahmad Yani No.91, 78124 Pontianak, Indonesia



Based on 4714 reviews
  • Wi-Fi

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About the hotel


You need to know

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Social distancing measures are in place.

Optional fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: IDR 78650 per person (approximately)
  • Airport shuttle fee: IDR 120000 per vehicle (roundtrip)
  • Airport shuttle fee per child: IDR 0 (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in Special Instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Minimum Age



General description

Mercure Pontianak, like no other, is perfectly situated in Pontianak, as it is surrounded by many enjoyable landmarks, such as Excelso.

Accor Hotels ensures guests’ recreational moments with Mercure Pontianak's spectacular fitness centre, outdoor pool and spa. The comfy and elegant rooms offer Wi-Fi, air conditioners and minibars.

Check-in: From 02:00 PM to 11:30 PM

Check-out: From 12:00 PM to 02:00 PM


A stay at Mercure Pontianak City Center places you in the heart of Pontianak, a 1-minute drive from Ayani Mega Mall and 10 minutes from Gajah Mada Shopping Complex. This 4-star hotel is 3.2 mi (5.1 km) from Alun Alun Kapuas and 7.3 mi (11.7 km) from Equator Monument.


Distances are displayed to the nearest 0.1 mile and kilometer.

Ayani Mega Mall - 0.3 km / 0.2 mi
Gajah Mada Shopping Complex - 2.6 km / 1.6 mi
Alun Alun Kapuas - 4.8 km / 3 mi
Equator Monument - 11.7 km / 7.3 mi

The preferred airport for Mercure Pontianak City Center is Pontianak (PNK-Supadio) - 15.9 km / 9.9 mi


Feast your senses at one of Mercure Pontianak's eateries serving International cuisine or tranquilise with a drink at the hotel's bar. A breakfast buffet is provided and room service is also available around the clock.


The interiorly-designed, chic and comfortable 265 rooms at Mercure Pontianak include air conditioners, seating areas, minibars and safes. For more pleasure, there are also TVs with satellite channels in addition to Wi-Fi.

When it comes to bathing, you can have a relaxing one in your bathroom that is fitted with a hairdryer, bathrobes, slippers and toiletries.


Mercure Pontianak provides a group of magnificent services to meet guests’ needs, such as rooms for disabled and services dedicated to the handicapped guests, Wi-Fi, luggage storage, a 24-hour front desk, car rental and newspapers. You can get benefit from the hotel superb fitness centre, outdoor pool and spa.

Business, and other amenities

Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.


The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
Due to COVID-19, this property’s food and beverage options may be limited.

Hotel Amenities

  • Wi-Fi

  • Shuttle to airport

  • Express check-in/check-out

  • Front desk

  • Non-smoking hotel

  • Spa/health club

  • Sauna

  • Lifts

  • Concierge

  • Laundry service

  • Outdoor pool

  • Kids pool

  • Restaurant

  • Gift shop

  • Dry cleaning service


Internet Access
  • Wi-Fi
Beauty & wellness
  • Sauna
  • Spa/health club
  • Gift shop
Front desk services
  • Bellboy
  • Concierge
  • Dry cleaning service
  • Express check-in/check-out
  • Front desk
  • Laundry service
  • Luggage storage
Family friendly
  • Kids pool
Pool & beach
  • Outdoor pool
Parking & transportation
  • Shuttle to airport
Food & drink
  • Bar
  • Restaurant
  • Ballroom
  • Business centre
  • Lifts
  • Multilingual staff
  • Non-smoking hotel
  • Does Mercure Pontianak City Center offer free breakfast?

    No, Mercure Pontianak City Center does not offer complimentary breakfast. It is available at a surcharge.

  • Does Mercure Pontianak City Center have non-smoking rooms

    No, Mercure Pontianak City Center doesn't have non-smoking rooms.

  • Does Mercure Pontianak City Center provide a shuttle service?

    No, Please contact the hotel for more information.

  • Does Mercure Pontianak City Center have a swimming pool?

    No, Mercure Pontianak City Center does not have a swimming pool.

  • Does Mercure Pontianak City Center have free Wi-Fi?

    No, Mercure Pontianak City Center does not offer free Wi-Fi.

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