Mercure London Heathrow Airport

Shepiston Lane, Middlesex, Hayes, Hillingdon, UB3 1LP, United Kingdom


Very good

Based on 2261 reviews
  • Wi-Fi

  • Breakfast

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About the hotel


You need to know

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Optional fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 10.00 per person (approximately)
  • Self parking fee: GBP 12.50 per day
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts Visa, Mastercard, American Express, Diners Club, Barclaycard, and debit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Mandatory fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We have included all charges provided to us by the property.

Minimum Age


Check-in Special Instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.


General description

Now you’re about to discover the raw beauty of Hillingdon city when you stay at Mercure London Heathrow Airport property, where you will enjoy your unforgettable experience for visiting the Stockley Park and Bushy Park.
Take your pick from the property’s astonishing recreational amenities that provide all means of pleasure and entertainment, such as fitness area.
The majority of accommodations are felicitously offering air conditioning, tea/coffee maker and iron.

Please note that the minimum age for check-in is 18.


With a stay at Mercure London Heathrow Hotel in Hayes (Pinkwell), you'll be within a 15-minute drive of Windsor Castle and Twickenham Stadium. This 4-star hotel is 10 mi (16.1 km) from Wembley Stadium and 10.2 mi (16.5 km) from Hampton Court Palace.


Distances are displayed to the nearest 0.1 mile and kilometer.

Stockley Park - 1.8 km / 1.1 mi
Ealing Broadway Shopping Center - 10.6 km / 6.6 mi
Colne Valley Regional Park - 10.8 km / 6.7 mi
Twickenham Stadium - 10.8 km / 6.7 mi
Syon Park - 11.6 km / 7.2 mi
Twickenham Stoop - 12 km / 7.5 mi
Bushy Park - 12.7 km / 7.9 mi
Royal Botanic Gardens, Kew - 13.7 km / 8.5 mi
Windsor Castle - 13.7 km / 8.5 mi
University of West London - 13.8 km / 8.6 mi
Royal Holloway University of London - 14.7 km / 9.2 mi
Hampton Court - 14.9 km / 9.3 mi
Pinewood Studios - 15.6 km / 9.7 mi
Wembley Stadium - 16.1 km / 10 mi
SSE Arena, Wembley - 16.1 km / 10 mi

The nearest airports are:
Heathrow Airport (LHR) - 4.7 km / 2.9 mi
Gatwick Airport (LGW) - 72.3 km / 44.9 mi
London City Airport (LCY) - 38.1 km / 23.7 mi
Luton Airport (LTN) - 56.4 km / 35.1 mi

The preferred airport for Mercure London Heathrow Hotel is Heathrow Airport (LHR).


Explore your once-in-a-lifetime taste at Mercure London Heathrow Airport’s eateries serving International cuisines. You can always enjoy your drink at the bar. Room service is available.


Lose yourself in the charming and well-appointed accommodations, as plenty of them feature laptop safe, refrigerator, desk, telephone, radio and TV. The bathrooms contain shower, hairdryer and slippers. For housekeeping services, you can refer to the property's management.


Experience the feeling of being leisured with the provided recreational services at Mercure London Heathrow Airport such as fitness area.

Business, and other amenities

Featured amenities include a business center, limo/town car service, and express check-out. This hotel has 6 meeting rooms available for events. Self parking (subject to charges) is available onsite.


This property is closed from April 18 2021 to December 31 2021 (dates subject to change). Due to COVID-19, this property’s food and beverage options may be limited. The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Fitness facility
  • Restaurant
The following facilities are closed on Friday and Saturday:
  • Fitness facility
  • Restaurant

Hotel Amenities

  • Wi-Fi

  • Express check-in/check-out

  • Front desk

  • Air conditioning

  • Non-smoking rooms

  • Smoking area

  • Non-smoking hotel

  • Gym/fitness centre

  • Lifts

  • Room service

  • Concierge

  • Soundproof rooms

  • Housekeeping

  • Laundry service

  • Restaurant

  • Dry cleaning service


Internet Access
  • Wi-Fi
Family friendly
  • Books, DVDs, music for children
  • Children's TV channels
Front desk services
  • Concierge
  • Dry cleaning service
  • Express check-in/check-out
  • Front desk
  • Housekeeping
  • Laundry service
  • Luggage storage
  • Room service
  • Wake-up call
  • Air conditioning
  • Business centre
  • Heating
  • Lifts
  • Lounge
  • Multilingual staff
  • Non-smoking hotel
  • Non-smoking rooms
  • Pets not allowed
  • Security features
  • Smoking area
  • Soundproof rooms
Food & drink
  • Bar
  • Breakfast
  • Restaurant
  • Special diet meals
  • Photocopier
Beauty & wellness
  • Gym/fitness centre
  • Does Mercure London Heathrow Airport offer free breakfast?

    No, Mercure London Heathrow Airport does not offer complimentary breakfast. It is available at a surcharge.

  • Does Mercure London Heathrow Airport have non-smoking rooms

    No, Mercure London Heathrow Airport doesn't have non-smoking rooms.

  • Does Mercure London Heathrow Airport provide a shuttle service?

    No, Please contact the hotel for more information.

  • Does Mercure London Heathrow Airport have a swimming pool?

    No, Mercure London Heathrow Airport does not have a swimming pool.

  • Does Mercure London Heathrow Airport have free Wi-Fi?

    No, Mercure London Heathrow Airport does not offer free Wi-Fi.

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