Krystal Cancun

Paseo Kukulcan Km 9 lotes 9 y 9 A, 77500 Cancún, Mexico

8

Very good

Based on 5634 reviews
  • Breakfast

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About the hotel

Policies

You need to know

  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 72 hours between bookings.
  • The property affirms that it follows sanitization practices of National Guidelines for reopening Tourism (Mexico) guidelines.
  • The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.
  • Enhanced food service safety measures are in place.

Optional fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 240 for adults and MXN 120 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in Special Instructions

Front desk staff will greet guests on arrival.

Mandatory fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.06 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Minimum Age

21

Description

General description

Krystal Cancun, like no other, is perfectly situated in Cancún, as it is surrounded by many enjoyable landmarks such as Cancun Underwater Museum and also it has a vital location because of being near to Cancun Government Palace.

Santa Fe Hotel Group ensures guests’ recreational moments with Krystal Cancun's spectacular fitness centre, outdoor pool and sauna. The comfy and elegant accommodations offer telephones and air conditioning.

Check-in: From 3:00 PM
Check-out: Until 12:00 PM

Location

With a stay at Krystal Cancun in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Punta Sur and Cancun Interactive Aquarium. This beach resort is 2.8 mi (4.5 km) from La Isla Shopping Mall and 4.3 mi (6.9 km) from Aquaworld.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Forum Beach - 0.1 km / 0.1 mi
Gaviota Azul Beach - 0.1 km / 0.1 mi
Caracol Beach - 0.1 km / 0.1 mi
Cancun Convention Center - 0.2 km / 0.1 mi
Delphinus Dreams - 0.3 km / 0.2 mi
Costa Occidental de Isla Mujeres National Park - 0.4 km / 0.2 mi
Chac Mool Beach - 0.5 km / 0.3 mi
Plaza Caracol Mall - 0.7 km / 0.4 mi
Cancun Golf Club at Pok Ta Pok - 2.6 km / 1.6 mi
Tortuga Beach - 3.2 km / 2 mi
Yamil Lu'um Archaeological Zone - 3.2 km / 2 mi
La Isla Shopping Mall - 3.5 km / 2.2 mi
Cancun Interactive Aquarium - 3.5 km / 2.2 mi
Tequila Museum - 3.5 km / 2.2 mi
Marlin Beach - 3.7 km / 2.3 mi

The preferred airport for Krystal Cancun is Cancun Intl. Airport (CUN) - 25.4 km / 15.8 mi

Dining

Feast your senses at one of Krystal Cancun's eateries serving international cuisine, or tranquillise with a drink at the property's bar. Room service is also available around the clock.

Rooms

The interiorly-designed, chic and convenient 502 accommodations at Krystal Cancun include a minibar, a safe, a telephone and an air conditioning. For more pleasure, there is also a TV with cable channels in addition to Wi-Fi.

When it comes to bathing, you can have a relaxing one in your private bathroom that is fitted with a hairdryer, toiletries and a shower.

Amenities

Krystal Cancun provides a group of magnificent services to meet guests’ needs, such as the fitness centre, outdoor pool and sauna.

Business, and other amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This resort has 5 meeting rooms available for events. Free valet parking is available onsite.

Hotel Amenities

  • Babysitting service

  • Front desk

  • Non-smoking hotel

  • Gym/fitness centre

  • Spa/health club

  • Turkish bath/hammam

  • Sauna

  • Lifts

  • Concierge

  • Laundry service

  • Outdoor pool

  • Kids pool

  • Children's activities

  • Gift shop

  • Dry cleaning service

  • Valet parking

  • Parking

  • Wedding services

Amenities

Front desk services
  • Concierge
  • Dry cleaning service
  • Front desk
  • Laundry service
  • Luggage storage
Beauty & wellness
  • Barber/beauty salon
  • Gym/fitness centre
  • Sauna
  • Spa/health club
  • Steam room
  • Turkish bath/hammam
Services
  • Wedding services
Accessibility
  • Wheelchair accessible rooms
Family friendly
  • Babysitting service
  • Children's activities
  • Kids pool
Shops
  • Gift shop
Pool & beach
  • Outdoor pool
  • Pool bar
Parking & transportation
  • Parking
  • Valet parking
Food & drink
  • Bar
  • Breakfast
  • Café
General
  • Business centre
  • Garden
  • Lifts
  • Multilingual staff
  • Non-smoking hotel
  • Does Krystal Cancun offer free breakfast?

    No, Krystal Cancun does not offer complimentary breakfast. It is available at a surcharge.

  • Does Krystal Cancun have non-smoking rooms

    No, Krystal Cancun doesn't have non-smoking rooms.

  • Does Krystal Cancun provide a shuttle service?

    No, Please contact the hotel for more information.

  • Does Krystal Cancun have a swimming pool?

    No, Krystal Cancun does not have a swimming pool.

  • Does Krystal Cancun have free Wi-Fi?

    No, Krystal Cancun does not offer free Wi-Fi.

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