Hyatt Zilara Cancun - Adults Only - All Inclusive

Blvd Kukulcan Km 11.5 HZ

  • Wi-Fi

  • Breakfast

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About the hotel

Policies

You need to know

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • Guests under 18 years old are not permitted at this adults-only property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Individually-wrapped food options are available through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Optional fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 165 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-in Special Instructions

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Minimum Age

18

Description

General description

This adult only hotel is in the heart of Cancun's famous hotel zone, one the best beach in the city, close to the best shopping centres, restaurants and nightlife the city has to offer, and only 15 minutes from the downtown. Facilities include a café, bar, hairdresser, TV room, conference facilities, Wi-Fi, and laundry service (fees apply). All of this combined with the excellent location make it ideal for either pleasure or business.

Location

With a stay at Hyatt Zilara Cancun - All Inclusive - Adults Only in Cancun (Zona Hotelera), you'll be a 4-minute walk from Chac Mool Beach and within a 5-minute drive of Cancun Interactive Aquarium. This 4.5-star property is 0.9 mi (1.4 km) from La Isla Shopping Mall and 1.7 mi (2.8 km) from Cancun Convention Center.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Costa Occidental de Isla Mujeres National Park - 0.2 km / 0.1 mi
Chac Mool Beach - 0.3 km / 0.2 mi
Yamil Lu'um Archaeological Zone - 1.1 km / 0.7 mi
La Isla Shopping Mall - 1.3 km / 0.8 mi
Cancun Interactive Aquarium - 1.4 km / 0.9 mi
Tequila Museum - 1.4 km / 0.9 mi
Marlin Beach - 1.5 km / 0.9 mi
Forum Beach - 1.6 km / 1 mi
Isla Dorada - 1.7 km / 1 mi
Cancun Convention Center - 2.1 km / 1.3 mi
Kukulcan Plaza Shopping Mall - 2.2 km / 1.3 mi
Gaviota Azul Beach - 2.2 km / 1.4 mi
Plaza Caracol Mall - 2.3 km / 1.4 mi
Luxury Avenue Shopping Mall - 2.4 km / 1.5 mi
Caracol Beach - 2.4 km / 1.5 mi

The preferred airport for Hyatt Zilara Cancun - All Inclusive - Adults Only is Cancun Intl. Airport (CUN) - 22.6 km / 14 mi

Dining

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at La Adelita Cantina, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11:30 AM.

Rooms

Make yourself at home in one of the 307 air-conditioned rooms featuring free minibar items and LED televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a 24-hour health club, and a sauna. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Business, and other amenities

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Cancun? This property has facilities measuring 6888 square feet (640 square meters), including a conference center. Free valet parking is available onsite.

Renovations

This property is closed until further notice.

Hotel Amenities

  • Wi-Fi

  • Shuttle to airport

  • Express check-in/check-out

  • Front desk

  • Smoking area

  • Gym/fitness centre

  • Spa/health club

  • Sauna

  • ATM

  • Lifts

  • Concierge

  • Conference room

  • Limousine service

  • Gift shop

  • Dry cleaning service

  • Valet parking

  • Parking

  • Wedding services

Amenities

Internet Access
  • Wi-Fi
Food & drink
  • Bar
  • Breakfast
  • Café
General
  • ATM
  • Ballroom
  • Business centre
  • Conference room
  • Garden
  • Lifts
  • Multilingual staff
  • Smoking area
Front desk services
  • Bellboy
  • Concierge
  • Dry cleaning service
  • Express check-in/check-out
  • Front desk
  • Luggage storage
Beauty & wellness
  • Barber/beauty salon
  • Gym/fitness centre
  • Sauna
  • Spa/health club
  • Steam room
Services
  • Wedding services
Accessibility
  • Wheelchair accessible rooms
Parking & transportation
  • Limousine service
  • Parking
  • Shuttle to airport
  • Valet parking
Shops
  • Gift shop
Pool & beach
  • Pool bar
Activities
  • Picnic area
  • Does Hyatt Zilara Cancun - Adults Only - All Inclusive offer free breakfast?

    No, Hyatt Zilara Cancun - Adults Only - All Inclusive does not offer complimentary breakfast. It is available at a surcharge.

  • Does Hyatt Zilara Cancun - Adults Only - All Inclusive have non-smoking rooms

    No, Hyatt Zilara Cancun - Adults Only - All Inclusive doesn't have non-smoking rooms.

  • Does Hyatt Zilara Cancun - Adults Only - All Inclusive provide a shuttle service?

    No, Please contact the hotel for more information.

  • Does Hyatt Zilara Cancun - Adults Only - All Inclusive have a swimming pool?

    No, Hyatt Zilara Cancun - Adults Only - All Inclusive does not have a swimming pool.

  • Does Hyatt Zilara Cancun - Adults Only - All Inclusive have free Wi-Fi?

    No, Hyatt Zilara Cancun - Adults Only - All Inclusive does not offer free Wi-Fi.

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