Hyatt Regency Cologne

• This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• Pool access available from 8:00 AM to 9:00 PM.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
• Contactless check-out is available.
• Individually-wrapped food options are available through room service.
• The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

You'll be asked to pay the following charges at the property:

• A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A 5 percent city/local tax will be charged

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Fee for buffet breakfast: EUR 33 for adults and EUR 15 for children (approximately)
• Airport shuttle fee: EUR 70 per vehicle (one way)
• Self parking fee: EUR 36.00 per night (in/out privileges)
• Pet fee: EUR 35 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a smoke detector
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property