Hotel Santika Premiere Gubeng - Surabaya

• This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks and gloves, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• Individually-wrapped food options are available for breakfast.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.
• The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Fee for buffet breakfast: IDR 110000 for adults and IDR 55000 for children (approximately)
• Airport shuttle fee: IDR 230000 per vehicle (one-way)
• Airport shuttle fee per child: IDR 230000 (one-way), (up to 12 years old)
• Early check-in is available for a fee (subject to availability, amount varies)
• Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards