Hotel Ciputra World Surabaya

Jalan Mayor Jendral Sungkono No. 87 - 89, 60225 Surabaya, Indonesia

9.1

Excellent

Based on 2514 reviews
  • Wi-Fi

  • Breakfast

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About the hotel

Policies

You need to know

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Optional fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between IDR 187550 and IDR 200000 per person (approximately)
  • Airport shuttle fee: IDR 440220 per vehicle (one-way)
  • Valet parking fee: IDR 60000 per day
  • Rollaway bed fee: IDR 600000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash

Check-in Special Instructions

Front desk staff will greet guests on arrival.

Minimum Age

18

Description

General description

A modern 5-star paradise with superb relaxation and leisure facilities in Surabaya city. Hotel Ciputra World Surabaya, one of Swiss-Belhotel International chain, is ideally located in the vicinity of Bungkul Park and Cheng Hoo Mosque.

The elegantly decorated rooms are havens of tranquillity with premium quality beddings, Wi-Fi access and flat-screen TVs with satellite channels, while guests will be spoilt for choice with on-site activities and amazing recreational facilities; such as spa services, swimming pool and fitness centre.

Check-in: From 02:00 PM.

Check-out: Until 12:00 PM.

Location

Located in Surabaya, Hotel Ciputra World Surabaya is connected to a shopping center, a 1-minute drive from Ciputra World Mall and 12 minutes from Ciputra Waterpark. This 5-star hotel is 7.5 mi (12 km) from Ciputra Golf Club.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Ciputra World Mall - 0.4 km / 0.2 mi
Surabaya Town Square - 1.5 km / 0.9 mi
Mpu Tantular Museum - 2.4 km / 1.5 mi
Surabaya Zoo - 2.8 km / 1.7 mi
Royal Plaza Surabaya - 3.7 km / 2.3 mi
Sharp Bamboo Monument - 4.6 km / 2.9 mi
BG Junction - 4.7 km / 2.9 mi
Joko Dolog Statue - 4.9 km / 3.1 mi
Tunjungan Plaza - 5.1 km / 3.2 mi
Grahadi - 5.1 km / 3.2 mi
Surabaya Plaza Shopping Mall - 5.3 km / 3.3 mi
Submarine Monument (Monumen Kapal Selam) - 5.4 km / 3.3 mi
World Trade Centre - 5.6 km / 3.5 mi
Pakuwon Mall - 6.2 km / 3.9 mi
Rumah Sakit Umum Daerah Dr. Soetomo - 6.5 km / 4 mi

The preferred airport for Hotel Ciputra World Surabaya is Surabaya (SUB-Juanda) - 17 km / 10.6 mi

Dining

Feast your senses at one of Hotel Ciputra World Surabaya's eateries serving a variety of tasty dishes. The breakfast buffet is provided daily, and you can enjoy your morning coffee at the café. Room service is also available around the clock.

Rooms

Luxuriate in one of 212 rooms decorated in modern style at Hotel Ciputra World Surabaya with the soothing view of the city. Your room is equipped with phone, minibar, safe, bathroom and housekeeping. For more pleasure, there is also flat screen TV with satellite channels in addition to Wi-Fi service.

When it comes to bathing, you can have a relaxing one in your private bathroom that is fitted with shower/ bathtub, toiletries, hairdryer and toilet.

Amenities

Indulge in pleasures worthy of royalty in the health club, and the spa treatments leaving your skin velvety smooth and soft. You can also tranquilise and put yourself at rest at the infinity pool, rooftop pool, outdoor pool.

The hotel also offers Wi-Fi access, parking, tours/ticket assistance, baggage storage and express check-in/check-out. Getting to the airport is a cakewalk; with the shuttle service provided by the hotel.

Business, and other amenities

Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotel Amenities

  • Wi-Fi

  • Shuttle to airport

  • Express check-in/check-out

  • Front desk

  • Smoking area

  • Gym/fitness centre

  • Spa/health club

  • Sauna

  • ATM

  • Lifts

  • Concierge

  • Laundry service

  • Conference room

  • Outdoor pool

  • Kids pool

  • Restaurant

  • Dry cleaning service

  • Valet parking

  • Parking

  • Wedding services

Amenities

Internet Access
  • Wi-Fi
Food & drink
  • Bar
  • Breakfast
  • Café
  • Restaurant
General
  • ATM
  • Ballroom
  • Business centre
  • Conference room
  • Lifts
  • Multilingual staff
  • Smoking area
Front desk services
  • Bellboy
  • Concierge
  • Dry cleaning service
  • Express check-in/check-out
  • Front desk
  • Laundry service
  • Luggage storage
Beauty & wellness
  • Gym/fitness centre
  • Sauna
  • Spa/health club
Services
  • Wedding services
Accessibility
  • Wheelchair accessible rooms
Family friendly
  • Kids pool
Shops
  • Supermarket
Pool & beach
  • Outdoor pool
Parking & transportation
  • Parking
  • Shuttle to airport
  • Valet parking
  • Does Hotel Ciputra World Surabaya offer free breakfast?

    No, Hotel Ciputra World Surabaya does not offer complimentary breakfast. It is available at a surcharge.

  • Does Hotel Ciputra World Surabaya have non-smoking rooms

    No, Hotel Ciputra World Surabaya doesn't have non-smoking rooms.

  • Does Hotel Ciputra World Surabaya provide a shuttle service?

    No, Please contact the hotel for more information.

  • Does Hotel Ciputra World Surabaya have a swimming pool?

    No, Hotel Ciputra World Surabaya does not have a swimming pool.

  • Does Hotel Ciputra World Surabaya have free Wi-Fi?

    No, Hotel Ciputra World Surabaya does not offer free Wi-Fi.

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