Gran Meliá Palacio de Isora

Avenida Los Oceanos, s/n, Urb. La Jaquita, Alcalá

9.1

Excellent

Based on 1523 reviews
  • Wi-Fi

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About the hotel

Policies

You need to know

  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
  • Personal protective equipment will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast.
  • Each guestroom is kept vacant for a minimum of No between bookings.
  • The property affirms that it follows sanitization practices of Measures to reduce infection (Spain) and Stay Safe with Meli� (Meli�) guidelines.
  • Enhanced food service safety measures are in place.

Optional fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 25 for adults and EUR 10 for children (approximately)
  • Self parking fee: EUR 10 per night
  • Pet fee: EUR 30 per pet (varies based on length of stay)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds
  • This property accepts credit cards, debit cards, and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in Special Instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Guests age 6 and older are required to provide documentation of recent travel history (such as showing passport immigration stamps) and a complete a health declaration (PCR screening for COVID-19, issued within 72 hours of arrival in the Canary Islands) during check-in. Residents of the Canary Islands and guests that have stayed within the Canary Islands for 14 days prior to check-in are exempt from this requirement.

Description

Location

Located in Guia de Isora, Gran Melia Palacio de Isora is on the boardwalk, a 1-minute drive from Alcala Beach and 8 minutes from Los Gigantes Marina. This 5-star resort is 4.2 mi (6.8 km) from Los Gigantes Beach.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Alcala Beach - 0.6 km / 0.4 mi
Playa de Baja Larga - 0.9 km / 0.6 mi
Playa de los Topos - 1.1 km / 0.7 mi
Playa la Carrera - 1.3 km / 0.8 mi
Playa de Punta Blanca - 1.6 km / 1 mi
Playa de los Tarajales - 2 km / 1.2 mi
Playa de Fonsalía - 2.6 km / 1.6 mi
El Varadero - 2.7 km / 1.7 mi
Arena Beach - 3.2 km / 2 mi
Playa San Juan - 3.6 km / 2.3 mi
Playa Chica - 4.7 km / 2.9 mi
Oasis Los Gigantes Public Pool - 6.6 km / 4.1 mi
Los Gigantes Marina - 6.7 km / 4.1 mi
Isla Baja - 6.8 km / 4.2 mi
Los Gigantes Beach - 6.8 km / 4.2 mi

The nearest airports are:
Tenerife South Airport (TFS) - 37.6 km / 23.4 mi
La Gomera (GMZ) - 100.4 km / 62.4 mi

The preferred airport for Gran Melia Palacio de Isora is Tenerife South Airport (TFS).

Dining

Enjoy Spanish cuisine at Duo, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges.

Rooms

Make yourself at home in one of the 578 air-conditioned rooms featuring iPod docking stations and minibars. Your bed comes with premium bedding, and all rooms are furnished with queen sofa beds. Rooms have private balconies. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a nightclub, and outdoor tennis courts. Additional features at this Mediterranean resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Business, and other amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Guia de Isora? This resort has facilities measuring 12917 square feet (1200 square meters), including conference space. Self parking (subject to charges) is available onsite.

Renovations

Hotel Amenities

  • Wi-Fi

  • Shuttle to airport

  • Babysitting service

  • Express check-in/check-out

  • Front desk

  • Non-smoking hotel

  • Gym/fitness centre

  • Spa/health club

  • Turkish bath/hammam

  • Sauna

  • ATM

  • Lifts

  • Concierge

  • Conference room

  • Indoor pool

  • Kids pool

  • Gift shop

  • Dry cleaning service

  • Valet parking

  • Parking

  • Wedding services

Amenities

Internet Access
  • Wi-Fi
Food & drink
  • Bar
Activities
  • Night club
  • Tennis court
Front desk services
  • Bellboy
  • Concierge
  • Dry cleaning service
  • Express check-in/check-out
  • Front desk
  • Luggage storage
Beauty & wellness
  • Barber/beauty salon
  • Gym/fitness centre
  • Sauna
  • Spa/health club
  • Steam room
  • Turkish bath/hammam
General
  • ATM
  • Business centre
  • Conference room
  • Garden
  • Lifts
  • Multilingual staff
  • Non-smoking hotel
Accessibility
  • Roll-in shower
  • Wheelchair accessible rooms
Family friendly
  • Babysitting service
  • Kids pool
Services
  • Wedding services
Pool & beach
  • Indoor pool
  • Pool bar
Parking & transportation
  • Parking
  • Shuttle to airport
  • Valet parking
Shops
  • Gift shop
  • Does Gran Meliá Palacio de Isora offer free breakfast?

    No, Gran Meliá Palacio de Isora does not offer complimentary breakfast. It is available at a surcharge.

  • Does Gran Meliá Palacio de Isora have non-smoking rooms

    No, Gran Meliá Palacio de Isora doesn't have non-smoking rooms.

  • Does Gran Meliá Palacio de Isora provide a shuttle service?

    No, Please contact the hotel for more information.

  • Does Gran Meliá Palacio de Isora have a swimming pool?

    No, Gran Meliá Palacio de Isora does not have a swimming pool.

  • Does Gran Meliá Palacio de Isora have free Wi-Fi?

    No, Gran Meliá Palacio de Isora does not offer free Wi-Fi.

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