Garden Palace Hotel Surabaya

Jl. Yos Sudarso No. 1, 60271 Surabaya, Indonesia



Based on 4246 reviews
  • Wi-Fi

  • Breakfast

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About the hotel


You need to know

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Optional fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 121000 per person (approximately)
  • Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: IDR 250000 (one-way), (up to 13 years old)
  • Self parking fee: IDR 6000 per day
  • Valet parking fee: IDR 20000 per day
  • Rollaway bed fee: IDR 350000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash

Check-in Special Instructions

Front desk staff will greet guests on arrival.

Minimum Age



General description

Garden Palace Hotel, like no other, is perfectly situated in Surabaya, as it is surrounded by many landmarks such as House of Sampoerna, and also it has a vital location because of being near to Red Bridge Surabaya.

This property ensures guests’ recreational moments with its spectacular fitness centre, indoor pool and spa. The comfy and elegant accommodations offer clothes racks, electric kettles and closets.

Check-in: From 2:00 PM

Check-out: Until 12:00 PM


With a stay at Garden Palace Hotel Surabaya, you'll be centrally located in Surabaya, just a 3-minute walk from Surabaya Plaza Shopping Mall and 11 minutes by foot from Grand City Surabaya. This 4-star hotel is 0.6 mi (1 km) from Tunjungan Plaza and 2.6 mi (4.2 km) from Surabaya Town Square.


Distances are displayed to the nearest 0.1 mile and kilometer.

Surabaya Plaza Shopping Mall - 0.3 km / 0.2 mi
Grahadi - 0.5 km / 0.3 mi
Submarine Monument (Monumen Kapal Selam) - 0.5 km / 0.3 mi
World Trade Centre - 0.5 km / 0.3 mi
Sharp Bamboo Monument - 0.6 km / 0.4 mi
Joko Dolog Statue - 0.6 km / 0.4 mi
Grand City Surabaya - 0.9 km / 0.6 mi
Tunjungan Plaza - 1 km / 0.6 mi
Cheng Hoo Mosque - 1.6 km / 1 mi
BG Junction - 2 km / 1.2 mi
Rumah Sakit Umum Daerah Dr. Soetomo - 2 km / 1.2 mi
Gelora 10 November Stadium - 2.3 km / 1.4 mi
ITC Surabaya Mega Grosir - 2.8 km / 1.7 mi
Surabaya Grand Mosque - 3 km / 1.8 mi
Heroic Monument - 3 km / 1.8 mi

The preferred airport for Garden Palace Hotel Surabaya is Surabaya (SUB-Juanda) - 17.8 km / 11 mi


Feast your senses at one of Garden Palace Hotel's eateries serving International  cuisine, or tranquillise with a drink at the property's bar. Room service is also available around the clock.


The interiorly-designed, chic and convenient 360 accommodations at Garden Palace Hotel include air-conditioning, phones, refrigerators and coffee and tea facilities. For more pleasure, there are also TVs with satellite channels, in addition to Wi-Fi service. When it comes to bathing, you can have a relaxing one in your private bathroom that is fitted with toiletries, a hairdryer and a shower. Housekeeping services are provided.


Garden Palace Hotel provides a group of magnificent services to meet guests’ needs, such as a fitness centre, indoor pool and spa.

Business, and other amenities

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Surabaya? This hotel has facilities measuring 8608 square feet (800 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.


The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Shuttle services

Hotel Amenities

  • Wi-Fi

  • Shuttle to airport

  • Babysitting service

  • Front desk

  • Gym/fitness centre

  • Spa/health club

  • Lifts

  • Concierge

  • Conference room

  • Dry cleaning service

  • Valet parking

  • Parking

  • Wedding services


Internet Access
  • Wi-Fi
Family friendly
  • Babysitting service
  • Wedding services
Front desk services
  • Bellboy
  • Concierge
  • Dry cleaning service
  • Front desk
  • Luggage storage
Parking & transportation
  • Parking
  • Shuttle to airport
  • Valet parking
Food & drink
  • Breakfast
  • Café
  • Night club
Beauty & wellness
  • Gym/fitness centre
  • Spa/health club
  • Ballroom
  • Business centre
  • Conference room
  • Lifts
  • Multilingual staff
  • Does Garden Palace Hotel Surabaya offer free breakfast?

    No, Garden Palace Hotel Surabaya does not offer complimentary breakfast. It is available at a surcharge.

  • Does Garden Palace Hotel Surabaya have non-smoking rooms

    No, Garden Palace Hotel Surabaya doesn't have non-smoking rooms.

  • Does Garden Palace Hotel Surabaya provide a shuttle service?

    No, Please contact the hotel for more information.

  • Does Garden Palace Hotel Surabaya have a swimming pool?

    No, Garden Palace Hotel Surabaya does not have a swimming pool.

  • Does Garden Palace Hotel Surabaya have free Wi-Fi?

    No, Garden Palace Hotel Surabaya does not offer free Wi-Fi.

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