Excelsior Palace Hotel

Via San Michele Di Pagana 8, 16035 Rapallo, Italy



Based on 3150 reviews
  • Wi-Fi

  • Breakfast

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About the hotel


You need to know

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from June to September.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October to 30 April.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • The property affirms that it follows sanitization practices of Safe Hospitality National Protocol (Italy) guidelines.

Mandatory fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.00 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: EUR 16 per day
  • Pet fee: EUR 10 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Please note: pets are permitted in the beach club for an additional fee (max 4 pets allowed).

Check-in Special Instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Minimum Age



General description

A modern 5-star paradise with superb relaxation and leisure facilities in Rapallo city. Excelsior Palace Hotel is ideally located in the vicinity of Casa Carbone, Gaslini Hospital.

The  decorated rooms are havens of tranquility with premium quality bedding, Heating, Closet and safe, while guests will be spoilt for choice with on-site activities and amazing recreational facilities such as fitness center, private beach, Outdoor pool, Indoor pool and SPA.


With a stay at Excelsior Palace Hotel in Rapallo, you'll be connected to the convention center, within a 15-minute drive of Portofino Marina and San Michele di Pagana. This 5-star hotel is 7.1 mi (11.4 km) from San Fruttuoso Abbey and 15.1 mi (24.3 km) from Gaslini Hospital.


Distances are displayed to the nearest 0.1 mile and kilometer.

Marina di Rapallo - 0.3 km / 0.2 mi
San Michele di Pagana - 0.5 km / 0.3 mi
Pomaro - 0.5 km / 0.3 mi
Spiaggia pubblica Travello - 0.9 km / 0.5 mi
Basilica of Sts. Gervasius and Protasius - 0.9 km / 0.6 mi
Porta delle Saline - 0.9 km / 0.6 mi
Spiaggetta di Prelo - 1.1 km / 0.7 mi
Castello di Punta Pagana - 1.1 km / 0.7 mi
Castle-on-the-Sea (Castello sul Mare) - 1.2 km / 0.7 mi
Circolo Golf e Tennis Rapallo - 2 km / 1.3 mi
Santa Margherita Ligure Castle - 2.3 km / 1.4 mi
Villa Durazzo - 2.5 km / 1.6 mi
Bagni Rosa - 2.9 km / 1.8 mi
Bagni Sirena - 2.9 km / 1.8 mi
Minaglia - 3.2 km / 2 mi

The preferred airport for Excelsior Palace Hotel is Cristoforo Colombo Airport (GOA) - 40.1 km / 24.9 mi


Feast your senses at one of Excelsior Palace Hotel's eateries serving a variety of tasty dishes  Room service is also available around the clock.


Luxuriate in one of 119 accommodations at Excelsior Palace Hotel with the soothing view of sea. Your unit is furnished with Air conditioning, Minibar, Telephone and Radio For more pleasure, there is also a TV with Satellite Channels in addition to Wi-Fi.
When it comes to bathing, you can have a relaxing one in your Private bathroom that is fitted with Hairdryer, Bathrobe and toiletries. Housekeeping services are provided.


Indulge in pleasures worthy of royalty in the spa that offers massages and body and facial treatments leaving your skin velvety smooth and soft or move your muscles in a workout session at the fitness center. Enjoy soothing moments at the Outdoor pool, Indoor pool and private beach.

Business, and other amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Rapallo? This hotel has facilities measuring 6997 square feet (650 square meters), including a conference center. Guests may use a train station pick-up service for a surcharge, and limited parking is available onsite.


This property is closed from March 15 2020 to March 31 2020 (dates subject to change). The following facilities are closed seasonally each year. They will be closed from May 15 to May 31:
  • Beach
  • Dining venue
  • Swimming pool

Hotel Amenities

  • Wi-Fi

  • Private beach

  • Babysitting service

  • Front desk

  • Non-smoking hotel

  • Gym/fitness centre

  • Spa/health club

  • Lifts

  • Concierge

  • Conference room

  • Indoor pool

  • Dry cleaning service

  • Valet parking

  • Parking

  • Wedding services


Internet Access
  • Wi-Fi
Beauty & wellness
  • Barber/beauty salon
  • Gym/fitness centre
  • Spa/health club
  • Wedding services
Front desk services
  • Bellboy
  • Concierge
  • Dry cleaning service
  • Front desk
  • Luggage storage
Family friendly
  • Babysitting service
Pool & beach
  • Indoor pool
  • Pool bar
  • Private beach
Parking & transportation
  • Parking
  • Valet parking
Food & drink
  • Bar
  • Breakfast
  • Ballroom
  • Business centre
  • Conference room
  • Lifts
  • Multilingual staff
  • Non-smoking hotel
  • Does Excelsior Palace Hotel offer free breakfast?

    No, Excelsior Palace Hotel does not offer complimentary breakfast. It is available at a surcharge.

  • Does Excelsior Palace Hotel have non-smoking rooms

    No, Excelsior Palace Hotel doesn't have non-smoking rooms.

  • Does Excelsior Palace Hotel provide a shuttle service?

    No, Please contact the hotel for more information.

  • Does Excelsior Palace Hotel have a swimming pool?

    No, Excelsior Palace Hotel does not have a swimming pool.

  • Does Excelsior Palace Hotel have free Wi-Fi?

    No, Excelsior Palace Hotel does not offer free Wi-Fi.

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