Down Hall Hotel

Matching Road, Hatfield Heath


Very good

Based on 762 reviews
  • Breakfast

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About the hotel


You need to know

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Commonly-touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Optional fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 19.50 per person (approximately)
  • Pet fee: GBP 20 per pet (varies based on length of stay)
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts Visa, Mastercard, American Express, and Diners Club; cash is not accepted
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in Special Instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Use of the Eden Spa is not included in the room rate. Use of these facilities are available for a surcharge.

Minimum Age



General description

This luxurious country house hotel is situated on the border of Hertfordshire and Essex. The property is ideally located for access to Bishop's Stortford, Harlow and London Stansted Airport. This stunning property is set amidst 110 aces of land, oozing charm and sophistication. Superbly-styled guest rooms have been designed to exude classical elegance and splendour, beautifully echoing the charm of the surroundings. Guests can indulge in an alfresco dining experience, amidst the sophisticated surroundings of the estate. The establishment features a well-equipped fitness centre, as well as tennis courts, an opulent lounge, a cocktail bar and a restaurant. A fully-functional conference centre is available for the convenience of discerning business travellers. Pets are allowed. Charges may be applicable.


Located in Bishop's Stortford, Down Hall Hotel is in a rural location, within a 10-minute drive of Hatfield Forest Country Park and The Gibberd Garden. This 4-star hotel is 19.3 mi (31 km) from Paradise Wildlife Park and 5 mi (8 km) from Pishiobury Park.


Distances are displayed to the nearest 0.1 mile and kilometer.

Hatfield Forest Country Park - 7.6 km / 4.7 mi
The Gibberd Garden - 7.8 km / 4.8 mi
Pishiobury Park - 8 km / 5 mi
Rhodes Arts Complex - 10 km / 6.2 mi
Southern Parkland Country Park - 10 km / 6.2 mi
Bishop's Stortford Golf Club - 11.6 km / 7.2 mi
Red White and Blue Country Park - 11.7 km / 7.3 mi
Flitch Way Country Park - 13 km / 8.1 mi
The Henry Moore Foundation - 15.1 km / 9.4 mi
Mountfitchet Castle - 15.2 km / 9.4 mi
House on the Hill Toy Museum - 15.2 km / 9.4 mi
Kelvedon Hatch Secret Nuclear Bunker - 17.1 km / 10.6 mi
Kelvedon Hatch - 17.5 km / 10.9 mi
Bentley Golf Club - 19.5 km / 12.1 mi
Rye Meads Nature Reserve - 19.7 km / 12.2 mi

The nearest airports are:
Stansted Airport (STN) - 13.9 km / 8.6 mi
London City Airport (LCY) - 43.9 km / 27.3 mi
Luton Airport (LTN) - 58.6 km / 36.4 mi
Cambridge (CBG) - 57.8 km / 35.9 mi
London (SEN-Southend) - 54.9 km / 34.1 mi

The preferred airport for Down Hall Hotel is Stansted Airport (STN).


Satisfy your appetite for dinner at The Grill Room, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily for a fee.


Stay in one of 99 guestrooms featuring plasma televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as outdoor tennis courts, a health club, and a sauna. Additional features at this hotel include wedding services, a fireplace in the lobby, and a picnic area.

Business, and other amenities

Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Bishop's Stortford? This hotel has facilities measuring 9591 square feet (891 square meters), including conference space. Free self parking is available onsite.


The following facilities or services will be unavailable from October 30 2021 to October 30 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Daily housekeeping
  • Dining venue(s)
  • Meeting facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Tennis courts

Hotel Amenities

  • Express check-in/check-out

  • Front desk

  • Smoking area

  • Spa/health club

  • Sauna

  • Lifts

  • Conference room

  • Restaurant

  • Dry cleaning service

  • Parking

  • Wedding services


Front desk services
  • Dry cleaning service
  • Express check-in/check-out
  • Front desk
  • Luggage storage
Parking & transportation
  • Parking
  • Roll-in shower
  • Wheelchair accessible rooms
  • Picnic area
  • Tennis court
Food & drink
  • Bar
  • Breakfast
  • Restaurant
  • Business centre
  • Conference room
  • Garden
  • Lifts
  • Multilingual staff
  • Smoking area
Beauty & wellness
  • Sauna
  • Spa/health club
  • Steam room
  • Wedding services
  • Does Down Hall Hotel offer free breakfast?

    No, Down Hall Hotel does not offer complimentary breakfast. It is available at a surcharge.

  • Does Down Hall Hotel have non-smoking rooms

    No, Down Hall Hotel doesn't have non-smoking rooms.

  • Does Down Hall Hotel provide a shuttle service?

    No, Please contact the hotel for more information.

  • Does Down Hall Hotel have a swimming pool?

    No, Down Hall Hotel does not have a swimming pool.

  • Does Down Hall Hotel have free Wi-Fi?

    No, Down Hall Hotel does not offer free Wi-Fi.

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