Crowne Plaza Dubai Festival City

Po Box 7185 Dubai, Dubai Festival City, Dubai, United Arab Emirates



Based on 2154 reviews
  • Breakfast

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Good for shoppers

Good for shoppers

With comfortable rooms and excellent facilities, this hotel is conveniently located with close proximity to the city’s top shopping destinations!

About the hotel


You need to know

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Contactless check-out is available.
  • Individually-wrapped food options are available through room service.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Mandatory fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 120 per person (approximately)
  • Valet parking fee: AED 27 per night
  • Rollaway bed fee: AED 180.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Check-in Special Instructions

Front desk staff will greet guests on arrival.

Minimum Age



General description

A modern 5-star paradise with superb relaxation and leisure facilities in Dubai city. Crowne Plaza Dubai Festival City is ideally located in the vicinity of Al Ghurair Centre, Al Bustan Centre.

The  decorated rooms are havens of tranquility with premium quality bedding, Heating, iPod dock and Radio, while guests will be spoilt for choice with on-site activities and amazing recreational facilities such as fitness center, , Outdoor pool and SPA.


With a stay at Crowne Plaza Festival City, an IHG Hotel, you'll be centrally located in Dubai, within a 10-minute walk of Festival Center and Dubai Festival City Mall. This 5-star hotel is 2.7 mi (4.4 km) from City Centre Deira and 3.8 mi (6.1 km) from Dubai Creek.


Distances are displayed to the nearest 0.1 mile and kilometer.

Festival Center - 0.8 km / 0.5 mi
Dubai Festival City Mall - 0.8 km / 0.5 mi
Dubai Creek Golf & Yacht Club - 3.3 km / 2 mi
Dubai Tennis Stadium - 3.8 km / 2.4 mi
Mohammed Bin Rashid University Of Medicine and Health Sciences - 4.9 km / 3 mi
City Centre Deira - 4.4 km / 2.7 mi
Wonderland Amusement Park - 4.8 km / 3 mi
Dubai Creek - 6.1 km / 3.8 mi
Creek Park - 6.1 km / 3.8 mi
Wafi City Mall - 6.1 km / 3.8 mi
American Hospital Dubai - 6.7 km / 4.1 mi
Lamcy Plaza - 7.2 km / 4.4 mi
Reef Mall - 7.4 km / 4.6 mi
Deira Twin Towers Shopping Centre - 7.4 km / 4.6 mi
Fish Roundabout - 8 km / 5 mi

The nearest airports are:
Dubai Intl. Airport (DXB) - 5.4 km / 3.4 mi
Sharjah (SHJ-Sharjah Intl.) - 29.9 km / 18.6 mi
Dubai (DWC-Al Maktoum Intl.) - 64 km / 39.8 mi

The preferred airport for Crowne Plaza Festival City, an IHG Hotel is Dubai Intl. Airport (DXB).


Feast your senses at one of Crowne Plaza Dubai Festival City's eateries serving international  cuisine, or tranquilise with a drink at Property's lounge and you can enjoy your morning coffee at the café. Room service is also available around the clock.


Luxuriate in one of 316 accommodations at Crowne Plaza Dubai Festival City with the soothing view of creek. Your unit is furnished with Air conditioning, Minibar, Telephone and Ironing Facilities For more pleasure, there is also a TVSatellite Channels in addition to DVD Player.
When it comes to bathing, you can have a relaxing one in your Private bathroom that is fitted with Shower, Hairdryer and Bathrobe. Housekeeping services are provided.


Indulge in pleasures worthy of royalty in the spa that offers massages and body and facial treatments leaving your skin velvety smooth and soft or move your muscles in a workout session at the fitness center. Enjoy soothing moments at the Outdoor pool

Business, and other amenities

Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. This hotel has 11 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Hotel Amenities

  • Babysitting service

  • Express check-in/check-out

  • Front desk

  • Non-smoking hotel

  • Gym/fitness centre

  • Spa/health club

  • Sauna

  • ATM

  • Lifts

  • Concierge

  • Laundry service

  • Conference room

  • Outdoor pool

  • Kids pool

  • Limousine service

  • Restaurant

  • Gift shop

  • Dry cleaning service

  • Valet parking

  • Parking


Front desk services
  • Bellboy
  • Concierge
  • Dry cleaning service
  • Express check-in/check-out
  • Front desk
  • Laundry service
  • Luggage storage
Beauty & wellness
  • Gym/fitness centre
  • Sauna
  • Spa/health club
  • Steam room
  • Gift shop
  • Wheelchair accessible rooms
Family friendly
  • Babysitting service
  • Kids pool
Pool & beach
  • Outdoor pool
Parking & transportation
  • Limousine service
  • Parking
  • Valet parking
Food & drink
  • Bar
  • Breakfast
  • Café
  • Restaurant
  • ATM
  • Ballroom
  • Business centre
  • Conference room
  • Lifts
  • Multilingual staff
  • Non-smoking hotel
  • Does Crowne Plaza Dubai Festival City offer free breakfast?

    No, Crowne Plaza Dubai Festival City does not offer complimentary breakfast. It is available at a surcharge.

  • Does Crowne Plaza Dubai Festival City have non-smoking rooms

    No, Crowne Plaza Dubai Festival City doesn't have non-smoking rooms.

  • Does Crowne Plaza Dubai Festival City provide a shuttle service?

    No, Please contact the hotel for more information.

  • Does Crowne Plaza Dubai Festival City have a swimming pool?

    No, Crowne Plaza Dubai Festival City does not have a swimming pool.

  • Does Crowne Plaza Dubai Festival City have free Wi-Fi?

    No, Crowne Plaza Dubai Festival City does not offer free Wi-Fi.

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