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Banyan Tree Mayakoba

Carretera Federal Chetumal Puerto Juarez, 77710 Playa del Carmen, Mexico



Based on 619 reviews
  • Wi-Fi

  • Breakfast

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About the hotel


You need to know

  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.

Mandatory fees

You'll be asked to pay the following charges at the property:

  • Destination fee: MXN 1.06 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 900 and MXN 1000 per person (approximately)
  • Pet fee: MXN 1000 per accommodation, per stay
  • Rollaway bed fee: MXN 2500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in Instructions

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.


General description

A modern 5-star paradise with superb relaxation and leisure facilities in Playa del Carmen city. Banyan Tree Mayakoba, one of Banyan Tree Hotels & Resorts chain, is ideally located in the vicinity of Church of Guadalupe and Kool Beach Club.

The modernly decorated rooms are havens of tranquillity with premium quality bedding, Wi-Fi, air conditioning and terrace, while guests will be spoilt for choice with on-site activities and amazing recreational facilities such as a fitness centre, outdoor pool and spa.

Check-in: From 3:00 PM
Check-out: Until 12:00 PM


Explore Playa del Carmen city during your stay at Banyan Tree Mayakoba, which is located around 7.5 km from Plaza Quinta Alegria. The resort is also surrounded by Playa del Carmen Maritime Terminal and Rio Secreto. Cozumel International Airport is approximately 21 km from resort's doorstep.


Distances are displayed to the nearest 0.1 mile and kilometer.

El Camaleon Mayakoba Golf Course - 1.1 km / 0.7 mi
Grand Coral Golf Riviera Maya - 3.7 km / 2.3 mi
Tres Rios Ecopark - 5.7 km / 3.5 mi
28 de Julio Square - 6.8 km / 4.2 mi
Guadalupe Church - 7.9 km / 4.9 mi
Punta Esmeralda Beach - 7.9 km / 4.9 mi
Plaza Las Americas - 9.5 km / 5.9 mi
Mario Villanueva Stadium Madrid - 9.7 km / 6.1 mi
Mamitas Beach Club - 9.8 km / 6.1 mi
Playa del Carmen Main Beach - 10 km / 6.2 mi
Maroma Beach - 10.1 km / 6.3 mi
Quinta Alegría Shopping Mall - 10.3 km / 6.4 mi
Nuestra Senora del Carmen Catholic Church - 10.4 km / 6.5 mi
Central Square - 10.6 km / 6.6 mi
Pier Navega - 10.6 km / 6.6 mi

The nearest airports are:
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 43.9 km / 27.3 mi
Cancun, Quintana Roo (CUN-Cancun Intl.) - 48.7 km / 30.2 mi

The preferred airport for Banyan Tree Mayakoba is Cancun, Quintana Roo (CUN-Cancun Intl.).


Feast your senses at one of Banyan Tree Mayakoba's eateries serving a variety of tasty dishes, or tranquilise with a drink at resort's bar. The breakfast buffet is provided daily. Room service is also available around the clock.


Luxuriate in one of villas decorated in modern style at Banyan Tree Mayakoba. Your unit is furnished with air conditioning, safe, terrace and living room. For more pleasure, there is also a flat-screen TV with cable channels in addition to Wi-Fi.
When it comes to bathing, you can have a relaxing one in your bathroom that is fitted with hairdryer and shower.


Indulge in pleasures worthy of royalty in the spa that offers massages and body and facial treatments leaving your skin velvety smooth and soft or move your muscles in a workout session at the fitness centre. Enjoy soothing moments at the outdoor pool
The resort also offers concierge service, luggage storage, tour desk, currency exchange, Wi-Fi and a 24-hour front desk. Getting to the airport is a cakewalk; with the shuttle service provided by the resort. There are rooms and services dedicated to disabled guests.

Business, and other amenities

Give your business a boost with Banyan Tree Mayakoba's business facilities such as a business centre, meeting rooms
 that will meet all your expectations. The resort also offers fax/photocopying, dry cleaning/laundry services, multilingual staff, parking, car hire and 24-hour front desk on-site.

Hotel Amenities

  • Wi-Fi

  • Express check-in/check-out

  • Front desk

  • Non-smoking hotel

  • Spa/health club

  • Sauna

  • ATM

  • Lifts

  • Concierge

  • Conference room

  • Kids pool

  • Gift shop

  • Dry cleaning service

  • Shuttle service

  • Valet parking

  • Parking

  • Wedding services


Internet Access
  • Wi-Fi
Beauty & wellness
  • Barber/beauty salon
  • Sauna
  • Spa/health club
  • Steam room
  • ATM
  • Ballroom
  • Business centre
  • Conference room
  • Garden
  • Lifts
  • Multilingual staff
  • Non-smoking hotel
Front desk services
  • Bellboy
  • Concierge
  • Dry cleaning service
  • Express check-in/check-out
  • Front desk
  • Luggage storage
Family friendly
  • Kids pool
  • Wedding services
  • Wheelchair accessible rooms
Parking & transportation
  • Parking
  • Shuttle service
  • Valet parking
  • Gift shop
Food & drink
  • Breakfast
  • Golf course
  • Picnic area
  • Tennis court
  • Does Banyan Tree Mayakoba offer free breakfast?

    No, Banyan Tree Mayakoba does not offer complimentary breakfast. It is available at a surcharge.

  • Does Banyan Tree Mayakoba have non-smoking rooms

    No, Banyan Tree Mayakoba doesn't have non-smoking rooms.

  • Does Banyan Tree Mayakoba provide a shuttle service?

    No, Please contact the hotel for more information.

  • Does Banyan Tree Mayakoba have a swimming pool?

    No, Banyan Tree Mayakoba does not have a swimming pool.

  • Does Banyan Tree Mayakoba have free Wi-Fi?

    No, Banyan Tree Mayakoba does not offer free Wi-Fi.

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