Please read the following information before filling the request form.
We are sorry if your plans have been affected due to any Coronavirus-related travel restrictions or limitations.
We recommend that you review the latest policies by your airline before getting in touch with us, as we are currently experiencing a high volume of incoming calls.
If your flight was scheduled for departure within the next 72 hours or less, please fill out the form and we will prioritize your cancellation/refund request.
If your scheduled departure date is after 72 hours or more, please fill the form and rest assured that we will assist you as soon as possible.
If you want to reschedule a flight, please contact us via our call centre.
Please review any new policy updates by selecting your airline below.
What will happen next?