عرض حجزي

Peace of mind with Altibbi
virtual medical consultations

Plan your trip and get a 1-month complimentary subscription

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From pre-departure to post-arrival, we've got you covered!

We understand health and safety is top of mind when travelling these days. To help you have a safe and relaxed travel experience, we've partnered with Altibbi to address all your health-related queries and provide access to 24/7 medical consultation from certified doctors via chat or call before and throughout your trip, and beyond.

How does it work?

Step 1

Book your hotel or flight with Almosafer

Step 2

You will receive your Altibbi promo code in an email after completing your booking.

Step 3

Dowload the Altibbi app & enter your promo code to use its consultation services.

How Altibbi can help you

Altibbi is a digital platform that connects you to doctors for queries ranging from general health to symptoms specific to COVID-19. Whether you're planning a trip or experience symptoms while travelling, use the Altibbi app for a quick consultation!

24/7 consultation with certified doctors

You can connect to certified doctors round the clock to discuss your symptoms and get expert advice, recommendations or referrals to specialists. You can choose to chat or have a telephonic conversation with a doctor from your home country.


If you need a follow-up consultation, you'll have the opportunity to connect to the same doctor or choose a different one to address all your queries.

Doctor ratings

You can see the doctor's ratings, along with details such as name, location and the phone number from which he or she will call you. You can also rate your experience with the doctor after your consultation.

Medical profile

You can track all your past consultations for future reference. Moreover, you can upload your medical documents and lab test results before your consultation, so that the doctor has an understanding of your medical history.

General health tips available

The app features extensive medical content such as news articles, tips on COVID-19 prevention & wellness videos. You can also get answers to general questions online and a list of clinics, pharmacies and hospitals in your area.

COVID-19 tips

You can find information about COVID-19 symptoms on the app and various precautionary methods to safeguard yourself from the disease. It also features the latest updates on COVID-19 from around the globe.

Terms and conditions

  1. Get a one-month complimentary subscription with Altibbi when you book a hotel or flight with Almosafer.
  2. Valid for bookings made across all Almosafer KSA omni-channel touchpoints, including web, app, call centre and across retail branches.
  3. You will receive an email with an Altibbi promo code after booking your hotel or flight. Use the code on the Altibbi app to get your complimentary subscription.
  4. Sale period: Ongoing
  5. Travel & stay period: Open
  6. Validity of the code: 31 December 2021
  7. The complimentary consultation services are available for a period of one month, starting from the day you activate the code.
  8. The code is valid for one-time use per customer.
  9. The code can be redeemed only through the Altibbi app. However, once the code is redeemed, Altibbi services can be used via both website and app.
  10. Other hotel & flight terms and conditions apply.
  11. Almosafer reserves the right to amend or cancel this promotion at its sole discretion.