Check-in Special Instructions
This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival.
Guests will receive an email 72 hours before arrival with check-in instructions and an access code. The host will greet guests on arrival. A virtual front desk provides assistance to guests. For more details, please contact the property using the information on the booking confirmation. There is no front desk at this property. Guests must notify the property of their expected arrival time in advance, and confirm their arrival time by phone at least three days (72 hours) before check-in. On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.