Sofitel Hangzhou Westlake

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Disposable personal items, such as toothbrush, toothpaste, comb, soap, shampoo, and slippers, are available on request.

• Pool access available from 9:00 AM to 9:00 PM.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.

You'll be asked to pay the following charges at the property:

• Deposit: CNY 3000 per stay

We have included all charges provided to us by the property.

• Fee for buffet breakfast: approximately CNY 182 per person
• Airport shuttle fee: CNY 550 per vehicle (one-way)
• Rollaway bed fee: CNY 288.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.