The front desk is open during the following times:
- Monday - Friday: 9 AM - 8:00 PM
- Saturday - Sunday: 10 AM - 6:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Arrivals on Sundays and after 2 PM on holidays will incur an additional fee. Reception hours on holidays are 10 AM-2 PM. This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.