Hotel Kaiserhof

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• All guests must show a valid passport. This is the only form of identification that is accepted at this property.
• Children under 14 years old are allowed in the Amber SPA from 7 AM to 4 PM and must be accompanied by an adult.

• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
• Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Non-Russian citizens: Adults and children must present a valid passport, visa, and migration card at check-in.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

You'll be asked to pay the following charges at the property:

A mandatory registration fee for non-Russian citizens is charged at this property.

We have included all charges provided to us by the property.

• Fee for buffet breakfast: approximately RUB 1000 per person
• Airport shuttle fee: RUB 1200 per vehicle (one-way, maximum occupancy 3)
• Airport shuttle fee per child: RUB 1200 (one-way)
• Rollaway bed fee: RUB 1700.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.