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JEN Penang Georgetown by Shangri-La

Magazine Road


17 Feb 2023
18 Feb 2023
1 Room, 0 Adults, 0 Children
Adults (12+)
Children (0-11)
Room 1
0 Adults
0 Children
Add another room ( 4 Maximum )

Room choices


Points of interest

  • Distances are displayed to the nearest 0.1 mile and kilometer.
  • 1st Avenue Mall - 0.1 km / 0.1 mi
  • KOMTAR - 0.2 km / 0.1 mi
  • Prangin Mall - 0.2 km / 0.1 mi
  • Hin Bus Depot Art Centre - 0.3 km / 0.2 mi
  • The Top at Komatar - 0.4 km / 0.3 mi
  • Penang Times Square - 0.5 km / 0.3 mi
  • Pasar Chowrasta - 0.7 km / 0.4 mi
  • Chit Tiau Lor Ban San - 0.8 km / 0.5 mi
  • Penang Islamic Museum - 0.8 km / 0.5 mi
  • Penang Jewish Cemetery - 0.9 km / 0.5 mi
  • Penang Vintage Toy Museum - 0.9 km / 0.6 mi
  • Georgetown UNESCO Historic Site - 0.9 km / 0.6 mi
  • Acheen Street Mosque - 1 km / 0.6 mi
  • New World Park - 1 km / 0.6 mi
  • Batik Painting Museum Penang - 1.1 km / 0.7 mi
  • The preferred airport for JEN Penang Georgetown by Shangri-La is Penang Intl. Airport (PEN) - 17.6 km / 10.9 mi

About the hotel



Check-in: From 03:00 PM To 06:00 AMCheck-out: Until 12:00 PM

Check-in Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. Guests must walk up 16 steps from the hotel's parking lot in the basement to the lobby. Guests may choose to drop off their luggage at the hotel’s main entrance prior to parking their vehicle. Hotel parking spots are subject to availability. If the hotel parking facility is fully occupied, alternative parking options are available for hourly rates opposite the hotel or at 1st Avenue Mall. Guests who park offsite will be reimbursed for their parking charges at the hotel's front desk upon check-out.

Important information

You need to know
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Fees and extras

Mandatory fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional fees
  • Fee for continental breakfast: MYR 53 for adults and MYR 26.5 for children (approximately)
  • Airport shuttle fee: MYR 117 per vehicle (roundtrip)
  • Nearby parking fee: MYR 72 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel description

Near Kidland Penang
With a stay at JEN Penang Georgetown by Shangri-La, you'll be centrally located in George Town, steps from 1st Avenue Mall and KOMTAR. This 4-star hotel is 0.6 mi (0.9 km) from Prangin Mall.
Satisfy your appetite for lunch, dinner, or brunch at Cafe Jen, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Make yourself at home in one of the 443 air-conditioned rooms featuring LED televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities, including a 24-hour health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Business, and other amenities
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
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