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Grand Hyatt Playa Del Carmen Resort

1a Avenida esquina Calle 26

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15 Feb 2023
16 Feb 2023
1 Room, 0 Adults, 0 Children
Adults (12+)
Children (0-11)
Room 1
0 Adults
0 Children
Add another room ( 4 Maximum )

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Attractions

Points of interest

  • Distances are displayed to the nearest 0.1 mile and kilometer.
  • Quinta Avenida - 0.1 km / 0.1 mi
  • Quinta Alegría Shopping Mall - 0.3 km / 0.2 mi
  • Mario Villanueva Stadium Madrid - 0.4 km / 0.2 mi
  • Playa del Carmen Main Beach - 0.5 km / 0.3 mi
  • Mamitas Beach - 0.6 km / 0.3 mi
  • Pier Navega - 0.6 km / 0.3 mi
  • Calle Corazón - 0.6 km / 0.4 mi
  • Nuestra Senora del Carmen Catholic Church - 0.8 km / 0.5 mi
  • 3D Museum of Wonders - 0.9 km / 0.6 mi
  • Mercado Playa del Carmen - 1.1 km / 0.7 mi
  • Central Square - 1.2 km / 0.7 mi
  • Playa del Carmen Maritime Terminal - 1.5 km / 0.9 mi
  • Paseo del Carmen - 1.6 km / 1 mi
  • Plaza Paraiso - 1.7 km / 1.1 mi
  • Xaman Ha Aviary - 2.2 km / 1.4 mi

Nearest airports

  • Cancun Intl. Airport (CUN) - 55.7 km / 34.6 mi
  • Cozumel Intl. Airport (CZM) - 36.2 km / 22.5 mi
  • The preferred airport for Grand Hyatt Playa Del Carmen Resort is Cancun Intl. Airport (CUN).

About the hotel

Policies

Check-in

Check-in: From 03:00 PM To 06:00 AMCheck-out: Until 12:00 PM

Check-in Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 21 years old
  • Guests must contact this property in advance to reserve cribs/infant beds
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
  • This property accepts MXN currency only for all onsite payments, including incidentals.
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests must indicate the correct number of guests, including children and infants, at the time of booking. Extra-person fees apply for more than 2 guests per room and are collected at the property.

Important information

You need to know
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Parking height restrictions apply.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
  • Contactless check-out is available.
  • Enhanced food service safety measures are in place.
  • This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and GBAC STAR (Hyatt).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Fees and extras

Mandatory fees

You'll be asked to pay the following charges at the property:

  • Resort fee: 15 percent of room rate
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Additional inclusions

We have included all charges provided to us by the property.

Optional fees
  • Fee for full breakfast: USD 36 per person (approximately)
  • Airport shuttle fee: USD 153 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: USD 35 (one-way), (up to 11 years old)
  • Valet parking fee: USD 20 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel description

Near 3D Museum of Wonders
Location
With a stay at Grand Hyatt Playa Del Carmen Resort, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and within a 10-minute walk of Mamitas Beach. This 5-star aparthotel is 1.5 mi (2.4 km) from Playa del Carmen Maritime Terminal and 6.1 mi (9.8 km) from Xplor Theme Park.
Dining
All-inclusive rates are available at this aparthotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Japanese cuisine at Sushi 'n' Raw Bar, a beachfront sushi bar where you can enjoy drinks at the bar/lounge, take in the pool view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Full breakfasts are available daily for a fee.

Rooms
Make yourself at home in one of the 314 guestrooms featuring iPod docking stations and minibars. Rooms have private furnished balconies. Wired and wireless Internet access is complimentary, while 47-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a sauna, and a 24-hour fitness center. Additional features at this aparthotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Business, and other amenities
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available on request).
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