Flamingo Cancun Resort

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

• This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
• Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Parking height restrictions apply.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.
• Enhanced food service safety measures are in place.
• This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

You'll be asked to pay the following charges at the property:

• Deposit: USD 100 per accommodation, per stay
• New Year's Eve (31 December) Gala Dinner per adult: USD 100
• New Year's Eve (31 December) Gala Dinner per child: USD 60 (from 6 to 12 years old)
• A tax is imposed by the city: USD 3.85 per accommodation, per night
A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

• Fee for buffet breakfast: USD 12 for adults and USD 6 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.