Douro Story

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds
• This property accepts Visa, Mastercard, JCB International, debit cards, and cash
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

• This property advises that enhanced cleaning and guest safety measures are currently in place.
• The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Contactless check-in and contactless check-out are available.
• Each guestroom is kept vacant for a minimum of 48 hours between bookings.
• This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).
• This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

You'll be asked to pay the following charges at the property:

• A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 1 October - 31 March, EUR 1.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
• A tax is imposed by the city: From 1 April - 30 September, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.