Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:30 AM - 9:30 PM. The front desk hours vary at this property. The check-in location differs from the property location. Check-in location: [Santa Croce 515, Piazzale Roma (Venezia)]. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city. Guests planning to arrive outside of normal check-in hours must contact this property in advance for online check-in instructions. Guests must contact this property 7 days in advance to arrange check-in. From 8:30 AM to 9:30 PM, check-in is located at Santa Croce, 515. After 9:30 PM, check-in is available online only and must be arranged in advance. On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.