The front desk is open during the following times:
- Monday - Sunday: 9:00 AM - 8:00 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 72 hours before arrival with check-in instructions and smart lock details. Front desk staff will greet guests on arrival. Guests are recommended to download the property's ttlock mobile app before check-in. This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.